General Manager

Provo, UT, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $45,000.00 - $60,000.00

Work Schedule

Standard Hours

Weekend Shifts

Benefits

Bonus based on performance

competitive salary

Free Food

free uniforms

Opportunity for advancement

Training and Development

Paid vacation

Job Description

Scenthound is a dynamic and innovative company specializing in pet wellness and grooming services, dedicated to providing exceptional care and service to dogs and their owners. As a leader in the pet care industry, Scenthound emphasizes health, safety, and overall wellbeing of dogs, fostering a supportive environment for both pets and their families. The company prides itself on creating a positive and compassionate workplace culture, promoting teamwork, integrity, and excellence in all aspects of its operations. Scenthound offers a smoke-free workplace and provides employees with various perks including competitive salaries, performance bonuses, and opportunities for professional growth.

The Scenter Man... Show More

Job Requirements

Management experience
Customer service experience in retail or restaurant settings
Ability to lift up to 70 pounds and stand for long periods
Reliable transportation
Ability to manage schedules of 5 or more team members and over 40 appointments daily
Willingness to work in a smoke-free environment
Availability to work all Saturdays

Job Qualifications

Management experience
Customer service experience in retail or restaurant settings
Strong leadership and mentorship skills
Knowledge of dog wellness and safety preferred
Ability to handle scheduling for 5 or more team members and manage over 40 appointments daily
Proficiency in computer and technology use
Effective communication skills
Problem-solving abilities
Ability to maintain high accountability and quality standards

Job Duties

Drive membership sales through health and wellness education
Maintain a knowledgeable team that prioritizes dog wellness and safety
Provide leadership, guidance, and mentorship for the Scenter employees
Drive employee development through leadership, training, and performance reviews
Uphold quality standards through hands-on participation, employee audits, and training
Promptly and accurately communicate information from upper management to your team
Identify when or where help is needed and provide assistance to keep Scenter on schedule
Create an environment conducive to teamwork, open communication, and Scenthound values
Manage client expectations
Resolve customer concerns
Ensure the safety of dogs and team members at all times
Adhere to Scenthound sanitary and cleaning practices

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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