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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Training and development programs
flexible scheduling
Job Description
Ulta Beauty (NASDAQ: ULTA) is the largest North American beauty retailer and a premier destination for cosmetics, fragrance, skincare, hair care products, and salon services. With over 25,000 products spanning approximately 500 renowned and emerging beauty brands, Ulta Beauty offers a broad range of choices for all beauty enthusiasts. The company’s extensive product offerings also include its own private label, providing customers with diverse options that cater to various preferences and budgets. Each Ulta Beauty store features a full-service salon, delivering hair, skin, brow, and makeup services, enhancing the customer experience beyond retail. Ulta Beauty is committed to cultivating an... Show More
Job Requirements
- education at minimum high school diploma or equivalent
- 3-5+ years of relevant retail management experience
- proven leadership capabilities
- strong communication and interpersonal skills
- ability to work flexible full-time schedule including evenings, weekends, holidays
- availability to close the store at least once per week
- ability to attend corporate meetings and travel, including overnight stays and interstate travel
- maintain valid identification for airline travel
Job Qualifications
- bachelor’s degree is preferred
- 3-5+ years of fast-paced retail management or other relevant work experience
- success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense
- proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture, and executing merchandising directives
- experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships with others, and leading and influencing team
- proficient with basic technology such as Point of Sale system, Microsoft Office programs, and Apple devices
- excellent written and verbal communication
- strong collaboration and interpersonal skills
- strong organizational skills to manage multiple tasks
- ability to react under pressure, use good judgment in ambiguous situations, and be flexible and adaptable
Job Duties
- promote a culture of accountability to meet or exceed Ulta Beauty’s goals related to retail and service sales, guest loyalty including credit, payroll, omni-channel, and retail shrink as set by Ulta Beauty for the GM’s store
- drive company profitability through operational excellence, top-line sales growth, and expense control
- leverage store forecast and payroll budgets to support with store scheduling needs to maximize productivity, achieve sales and payroll goals, and complete workload on time and within the payroll budget
- address any issues identified by Ulta Beauty’s financial and operational reporting as well as by store visits and audit results to achieve Ulta Beauty’s goals set for their store and drive company profitability
- perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and guest service experience
- take the initiative to stay informed regarding new and existing industry trends, products, and services during work time and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests
- maintain prompt, regular attendance as the GM and hold all store associates accountable to the Ulta Beauty attendance policy
- attract, hire, and retain a diverse team of top talent and efficiently address any staffing needs and open positions for the store
- in partnership with the DM and People Success, address policy violations with appropriate corrective action up to and including separation of employment fairly and in accordance with Ulta Beauty’s policies and procedures
- build a highly engaged team at the store that embodies the Ulta Beauty brand through effective collaboration, open and honest communication, and prioritization of work
- create an inclusive environment that inspires and encourages the growth and engagement of associates
- lead all aspects of manager and associate development including training, providing individualized competency-based feedback and coaching, performance reviews, succession planning, and individual development plans to enable continuous development and drive sales performance
- regularly participate in ongoing training including brand and category education to enable continuous professional development and drive sales performance
- ensure direct reports regularly participate in ongoing training including brand and category education to enable continuous professional development and drive sales performance
- model a culture of open communication by sharing enterprise strategy with direct reports and creating goals in alignment with Ulta Beauty’s goals for their store
- promote a culture of teamwork by working alongside the management team, establishing priorities, and providing clear direction
- execute the Guest Engagement Leader program flawlessly through business ownership, associate coaching, and leading a helpful and friendly guest experience to drive business results across all Annual Performance Goal metrics for the store
- be knowledgeable of and ensure compliance with Ulta Beauty’s policies, procedures, and standards
- adhere to and enforce Ulta Beauty’s dress code
- use the company’s scheduling tool as directed to schedule the right associates, in the right places, at the right times in order to provide an exceptional guest experience, reduce loss, and execute company directives
- use the company’s task management tool as directed to prioritize the execution of all store workload and ensure full leadership adoption and compliance with company policy
- protect company assets and minimize loss by ensuring all store standards and operating procedures are met including workplace safety, inventory control, cash management, and loss prevention
- execute day-to-day inventory control processes such as known theft, damages, hazardous waste, inventory adjustments, product returns and complete theft reporting as necessary
- support continuous improvement by influencing the adoption of company initiatives and technology, communicating expectations, and ensuring the execution of all store tasks
- utilize company programs, tools, and resources to drive store improvements
- regularly communicate with and provide feedback to field leadership on business trends and opportunities, operational challenges, merchandise needs, and competitive landscape for their store
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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