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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $90,000.00 - $100,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Competitive base compensation
Benefits package with 401k contribution
Bonus potential of up to 30%
Job Description
This opportunity is with a well-established hotel committed to delivering exceptional hospitality services and ensuring memorable guest experiences. The hotel prides itself on its operational excellence, guest satisfaction, and financial success within the competitive hospitality industry. As a full-service property, it offers a wide range of amenities and services designed to meet the diverse needs of both leisure and business travelers, including dining, event spaces, and recreational facilities. The establishment employs a dedicated staff who share a passion for hospitality and are committed to upholding the highest standards of service and comfort, contributing to the hotel’s strong reputation in the... Show More
Job Requirements
- Bachelor's degree in hospitality management, business administration, or related field preferred
- 5+ years of progressive hotel management experience, with at least 2 years in a senior leadership role such as GM, AGM, or Director of Operations
- Strong financial acumen with proven success in budgeting, forecasting, and P&L management
- Demonstrated leadership, team building, and employee development skills
- Excellent communication, negotiation, and interpersonal abilities
- Experience with property management systems (PMS), financial reporting tools, and Microsoft Office Suite
- Knowledge of brand standards and ability to maintain compliance
- Ability to thrive in a fast-paced environment and adapt to changing demands
- Some locations may require a drivers license and insurability to operate company vehicles
- Ability to stand, walk, and move throughout the property for extended periods
- Frequent use of computer systems, phones, and office equipment
- Occasionally lift or carry items up to 25 pounds
- Ability to work long or irregular hours including evenings, weekends, and holidays
- Must maintain a professional appearance and presence at all times
Job Qualifications
- Bachelor's degree in hospitality management, business administration, or related field preferred
- 5+ years of progressive hotel management experience, including at least 2 years in a senior leadership role such as GM, AGM, or Director of Operations
- Strong financial acumen with success in budgeting, forecasting, and P&L management
- Demonstrated leadership, team building, and employee development skills
- Excellent communication, negotiation, and interpersonal abilities
- Strong problem-solving and decision-making skills
- Experience with property management systems (PMS), financial reporting tools, and Microsoft Office Suite
- Knowledge of brand standards and ability to maintain compliance
- Ability to thrive in a fast-paced environment and adapt to changing demands
- Bilingual skills are a plus
Job Duties
- Lead, manage, and motivate all hotel departments ensuring alignment with company goals and brand standards
- Oversee daily hotel operations of all departments
- Drive financial performance by managing budgets, controlling costs, maximizing revenues, and achieving profitability targets
- Monitor guest feedback and implement service improvement plans to ensure exceptional guest satisfaction
- Recruit, hire, train, and develop department leaders and line employees
- Establish performance goals, conduct evaluations, and hold staff accountable
- Ensure compliance with company policies, brand requirements, local laws, and safety regulations
- Collaborate with sales and marketing teams to drive occupancy, RevPAR, and market share growth
- Oversee property maintenance and capital improvement projects to ensure quality standards
- Develop and maintain strong relationships with ownership groups, community partners, and brand representatives
- Handle escalated guest concerns and resolve operational challenges effectively
- Represent the hotel at industry, community, and brand-related events
- Ensure compliance with all labor requirements, company policies, and OSHA standards
- Manage all human resources functions including performance management, recruiting, hiring, onboarding, payroll, dispute resolution, and discipline
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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