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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $160,000.00 - $190,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
$160000
Job Description
Pyramid Global Hospitality is a renowned international leader in the hospitality industry, dedicated to putting people first. With a portfolio encompassing over 230 properties worldwide, the company is committed to fostering a supportive and inclusive work environment that emphasizes diversity, growth, and employee wellbeing. Pyramid Global Hospitality believes in developing meaningful relationships with its staff and provides a robust framework of employee benefits such as comprehensive health insurance, retirement plans including a 401k with company match, paid time off, on-site wellness programs, local discounts, and employee rates on hotel stays. The company also prioritizes ongoing training and development opportunities, enabling... Show More
Job Requirements
- Proven successful leadership as hotel or resort General Manager or Managing Director
- Experience in large full-service airport properties preferred
- Minimum of 7 years hospitality experience showing progressive growth
- College degree or equivalent combination of education and experience preferably in Hospitality or Travel & Tourism Management
- Exceptional leadership and communication skills
- Strong problem-solving and critical thinking abilities
- Ability to meet deadlines
- Flexibility to work varying shifts including weekends and holidays
- Commitment to maintaining a positive and organized work environment
Job Qualifications
- Foster a guest-centric culture throughout the hotel, prioritizing personalized service and exceptional experiences
- People First: A talented, diverse, and passionate team working together with respect
- Integrity: Honesty and accountability to ourselves and colleagues
- Excellence: Surpassing expectations through dedication and innovation
- A proven track record as a successful leader as a hotel or resort General Manager or Managing Director role
- A minimum of 7 years of hospitality experience showing progressive growth
- A college degree or a combination of education and experience equivalent to a college degree, preferably in Hospitality, or Travel & Tourism Management
- Exceptional leadership and communication skills
- Problem-solving abilities and critical thinking skills
- Commitment to meeting all deadlines
- The flexibility to adapt to varying shifts, including weekends and holidays
- A commitment to maintaining a positive and organized work environment
Job Duties
- Responsibilities: As the General Manager, you will be responsible for the overall operations, strategy, and growth of the hotel
- This role requires strong leadership, strategic thinking, and exceptional management skills to ensure the hotel's success in delivering exceptional guest experiences, maintaining operational efficiency, and achieving financial goals
- Develop and execute a comprehensive strategic plan to drive the hotel's growth and profitability
- Identify market trends, customer preferences, and competitive landscape to make informed business decisions
- Set long-term goals and objectives for the hotel and work towards achieving them
- Lead a diverse team of department heads and staff, fostering a collaborative and motivated work environment
- Provide guidance, mentoring, and development opportunities to team members
- Encourage teamwork and open communication across all departments
- Oversee all operational departments including front office, housekeeping, food and beverage, banquets, maintenance, and more
- Ensure smooth day-to-day operations by implementing efficient processes and procedures
- Monitor service quality to maintain the highest standards of guest satisfaction
- Create and manage the hotel's budget, allocating resources appropriately to various departments
- Monitor financial performance, analyze variances, and implement corrective actions as needed
- Drive revenue generation through strategic pricing, upselling, and innovative offerings
- Address guest concerns and feedback promptly, striving for continuous improvement
- Implement initiatives to enhance guest satisfaction and loyalty
- Ensure the maintenance and enhancement of the hotel's physical assets, including accommodations, amenities, and common areas
- Implement sustainability initiatives to minimize the hotel's environmental impact
- Strong management of capital projects
- Stay updated on local and national regulations related to the hospitality industry and ensure the hotel's compliance
- Maintain health and safety standards for guests and staff
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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