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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $49,200.00 - $73,600.00
Work Schedule
Rotating Shifts
Flexible
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Career-long training
development opportunities
Employee Discounts
Retirement Plan
flexible scheduling
Job Description
Eli's Restaurant Group is a well-established and highly regarded hospitality company known for its outstanding culinary offerings and exceptional service standards. With a reputation for creating memorable dining experiences, Eli's prides itself on being a great place to work where creativity, passion, and dedication are valued and nurtured. The group operates multiple restaurants that focus not only on food quality but also on delivering an ideal customer experience that keeps guests coming back. Eli's Restaurant Group invests heavily in its people, offering career-long training, professional development opportunities, and top-notch benefits to ensure employee satisfaction and growth within the company.
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Job Requirements
- Minimum 5 years prior restaurant management experience
- Excellent people management skills including resolving conflict, coaching and developing others, promoting teamwork, and performance management
- Certification in Servsafe and Food Safety Handler certification or within 30 days of hiring
- Training for Intervention Procedures (TIPS) certification or within 30 days of hiring
- Ability to utilize Microsoft Office Suite programs especially Word, Excel, PowerPoint
- Strong catering/to-go and events background
- Knowledge of business financials including forecasting, budgeting, and P&L reports
- Experience with bar service and knowledge of state and local liquor laws
- Understanding of and demonstrated ability to manage labor, inventory and waste
- Great verbal and written communication skills and strong interpersonal and conflict resolution skills
- Business math and accounting skills, and strong analytical and decision-making skills
- Maintain a high degree of pace and intensity for an extended period of time while performing with quality and accuracy
- Listen to and comprehend communication from other managers, team members and guests over background restaurant and equipment noise
- Ability to manage a large team and develop other management staff
- Adhere to schedule that includes an average of 55+ hours per week and rotating shifts including nights, weekends and holidays
- Flexibility to cover shifts as needed even when not previously scheduled
- Adhere to company uniform and appearance policy
Job Qualifications
- Minimum of 5 years prior restaurant management experience
- Excellent and proven people management skills including conflict resolution, coaching, and performance management
- Servsafe and Food Safety Handler certification (or within 30 days of hiring)
- Training for Intervention Procedures (TIPS) certification (or within 30 days of hiring)
- Proficiency in Microsoft Office Suite including Word, Excel, and PowerPoint
- Strong background in catering, to-go service, and event management
- Knowledge of business financials including forecasting, budgeting, and profit and loss reports
- Experience with bar service and knowledge of state and local liquor laws
- Ability to manage labor, inventory, and waste
- Strong verbal and written communication skills
- Business math, accounting skills, and strong analytical and decision-making abilities
- Capacity to maintain pace and quality of work during long shifts
- Ability to listen and comprehend communication over restaurant noise
- Experience managing large teams and developing management staff
- Flexibility to work an average of 55+ hours per week including nights, weekends, and holidays
- Adherence to company uniform and appearance policy
Job Duties
- Manage all areas of restaurant operations including marketing and human resources
- Establish budget for food, paper, and cleaning supplies and maintain expenses within budget
- Collaborate with corporate to determine appropriate staffing levels based on sales projections and forecasting
- Frequently interact with guests to ensure outstanding service and resolve complaints
- Maintain accurate manpower plans and prepare staff schedules according to projections and forecasts
- Staff, train, and develop salaried team members through ongoing coaching and feedback
- Supervise managers, chefs, and team members, providing corrective actions and recognition
- Ensure high-quality food is served to guests by managing team members
- Manage inventory efficiently and cost-effectively
- Run the floor during service to meet service standards and ensure complete guest satisfaction
- Maintain and manage checklists for all restaurant areas
- Enforce company policies and handbook standards
- Implement marketing initiatives and promote marketing windows
- Maintain a safe, secure, and sanitary environment by following health standards and legal regulations
- Drive sales, service steps, and guest satisfaction
- Enforce liquor laws and Responsible Alcohol Service guidelines
- Oversee hiring and onboarding processes including application reviews and interviews
- Create a fun and safe work environment by implementing contests, theme nights, and staff incentives
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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