You're Viewing 1 Of 95,000+ Jobs On OysterLink
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $95,000.00 - $145,000.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
performance bonuses
flexible spending accounts
Job Description
Courtyard San Diego Liberty Station is a distinguished hotel operated under the renowned Huntington Hotel Group, located in the vibrant city of San Diego. Known for combining comfort with modern amenities, this establishment is a favored destination for travelers seeking both business and leisure accommodations. The hotel’s prime location near Liberty Station offers guests access to beautiful waterfront views, cultural attractions, and a dynamic neighborhood filled with shops and dining options. With its commitment to excellence, the Courtyard San Diego Liberty Station prides itself on maintaining high standards of guest service, operational efficiency, and care for its associates and environment.... Show More
Job Requirements
- Education equivalent to a four-year college degree or relevant hotel management training
- Proven management experience in hotel operations
- Strong verbal and written communication skills in English
- Proficiency with hotel property management systems
- Basic computer literacy in office software
- Valid driver’s license and current vehicle insurance
- Ability to work flexible schedules including evenings, weekends, and holidays
- Capacity to perform physical tasks including lifting up to 15 pounds, climbing stairs, and standing for extended periods
- Experience in problem-solving and following complex instructions
- Must pass any required background checks and comply with company policies
Job Qualifications
- A four-year college degree or equivalent training in hotel department head positions required
- Management experience required
- Ability to read, write, and verbally communicate in English
- Ability to communicate effectively and professionally with hotel departments, guests, and vendors
- Ability to diplomatically handle difficult situations and people
- Knowledge of hotel property management system
- Basic computer skills including word processing, spreadsheets, and email
- Ability to calculate figures such as discounts, interest, commissions, proportions, and percentages
- Ability to solve practical problems and deal with a variety of concrete variables
- Ability to interpret written, oral, report, or schedule instructions
- Valid driver’s license and vehicle insurance
- Experience in meeting deadlines and managing multiple business priorities
- Ability to operate office equipment such as printers, fax machines, and copiers
- Ability to perform essential functions of all hotel positions
- Ability to work flexible hours including evenings, weekends, and holidays
Job Duties
- Develop, administer, and control the hotel revenue and expense budgets
- Analyze profit and loss and general ledger statements
- Submit P&L variance reports in a timely manner
- Handle certain top and target accounts
- Participate in joint sales calls
- Provide direction and input, and approve the hotel marketing plan
- Review top and target accounts and weekly sales call reports with sales staff
- Review room inventory management to ensure maximization of room revenue
- Approve and monitor all negotiated rates
- Hire, train, counsel, and motivate management employees
- Ensure proper selection, training, counseling, and motivation of hourly employees
- Ensure proper administration of benefits programs to all hotel employees
- Conduct all department head performance appraisals
- Review all hourly personnel performance appraisals
- Ensure an employee attitude of attentiveness and anticipation of guest needs
- Review all hourly employee disciplinary procedures and documentation
- Follow positive discipline steps, up to and including termination, to correct employee performance deficiencies
- Conduct regular staff meetings
- Ensure department quarterly action plans are completed and followed up on
- Support the dress code standards described in the standard operating procedures
- Meet with and solicit comments from guests on a regular basis to determine their level of satisfaction
- Monitor results of guest comment cards
- Take appropriate corrective action in a timely manner
- Follow up on all written guest complaints to ensure guest satisfaction with resolution
- Review and approve the hotel payroll
- Authorize direct bill accounts and monitor the administration of accounts receivable
- Inspect rooms and property grounds and exterior of buildings regularly for cleanliness and maintenance
- Develop and maintain hotel programs to assure quality evaluation program criteria are met
- Complete written reports on the status of the property after quality assurance inspections
- Complete and submit all forms for capital improvement for the hotel
- Manage all outside contractors to ensure fulfillment of contractual requirements
- Maintain a positive work atmosphere by acting and communicating positively with guests, clients, co-workers, and management
- Ensure all employees are trained to act according to procedure in emergencies or accidents
- Ensure a viable key control program is in place in all hotel departments
- Know, understand, and enforce compliance with all company standard operating procedures
- Ensure security needs of the property and guests are met
- Maintain an active and visible position in the local community and industry
- Develop and maintain rapport with competitor hotels, city conventions and visitors bureau, chamber of commerce, lead sources, and clients
- Participate in community activities, employee functions, and guest events
- Respond to regional manager’s requests and follow up regularly
- Perform all other duties as directed, developed, or assigned
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This:
View All