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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $56,400.00 - $84,300.00
Work Schedule
Flexible
Benefits
incentive plan
Flexible Time Off
Medical insurance
Dental Insurance
Vision Insurance
Pet insurance
Employer paid basic life and AD and D insurance
401(k) retirement plan with employer match
Paid time off to volunteer
diversity, equity, and inclusion initiatives
Job Description
Populus Seattle is a distinguished boutique hotel located in the heart of Seattle's historic Pioneer Square, an area known for its significant contributions to the city's cultural and architectural heritage. This hotel resides within one of the nation’s most notable adaptive reuse developments, housed in a building originally constructed in 1907. Crafted from sturdy brick and heavy timber, it stands as a proud testament to the skilled craftsmanship of its era, blending the stories of the grand continental railways with the vibrant history of Seattle’s bustling seaport. The 120-room boutique hotel not only provides guests with modern comfort but also... Show More
Job Requirements
- Previous experience as a General Manager in a full-service hotel for at least three years within an upper-upscale or lifestyle company or property
- bachelor's degree or equivalent relevant years of experience
- proficiency in English language in reading, writing, and verbal communication
- adaptable interpersonal skills
- ability to articulate a clear perspective or opinion with substance and clarity
Job Qualifications
- Previous experience as a General Manager in a full-service hotel for at least three years within an upper-upscale or lifestyle company or property
- bachelor's degree or equivalent relevant years of experience
- proficiency in English language in reading, writing, and verbal communication
- adaptable interpersonal skills to represent the hotel to local stakeholders, ownership, business executives, and employees
- ability to articulate a clear perspective or opinion with substance and clarity
Job Duties
- Drive overall hotel performance by increasing revenue, elevating the guest experience, and fostering an engaging workplace culture that delivers strong, sustained financial results
- take ownership of the short and long-term profitability of the hotel by interpreting a profit and loss statement fluently to drive top-line revenue and control costs to enhance gross operating profit
- act as a pillar of the neighborhood by creating relationships and connections with local merchants, operators, and owners, and participate in local boards, community service projects, and events
- attract and select the most qualified, on-brand talent, develop and coach associates for future advancement, and guide the executive team in improving the work environment
- reinforce the company’s Art + Science ideologies to ensure experiences of translocal hospitality, intuitive service, and collaboration are implemented and modeled by leadership
- create a food and beverage-driven environment by partnering closely with F&B leaders to ensure offerings are locally sourced, of high quality, and celebrate the hotel's locality
- encourage associates to use their instincts and judgment to create authentic guest experiences, uphold Aparium service standards, and utilize guest feedback for continual service improvement
- respond urgently to guest feedback on platforms such as Trip Advisor and monitor team engagement levels via tools like Glassdoor
- achieve quarterly incentive goals by driving key metrics related to people, product, and profit
- analyze sales and marketing efforts to measure effectiveness and diversify revenue sources
- ensure alignment of needs and direction between Aparium Management and Hotel Ownership
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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