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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $46,200.00 - $69,000.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k)
employee discount
Career development opportunities
flexible schedule
Job Description
Urban Air Adventure Parks is a leading indoor adventure park company and the market leader in location-based entertainment. Based in Dallas, Texas, Urban Air pioneered the concept of indoor adventure parks and has grown to become the largest adventure park operator worldwide. The company is dedicated to creating a fun and safe environment where kids and families can engage in active play and challenging physical experiences. Urban Air's mission is to inspire children to have fun while encouraging them to aim higher, pushing beyond their limits to achieve things they never thought possible. This exciting company combines innovative attractions with... Show More
Job Requirements
- Minimum 3 years of facility operations and management experience
- experience in hospitality industry preferred
- strong leadership and team development skills
- excellent communication skills
- intermediate proficiency with Microsoft Office
- professional demeanor and grooming
- ability to work flexible hours
- strong problem-solving and decision-making skills
- ability to manage financials and analyze reports
- commitment to safety and cleanliness
- ability to motivate and inspire a diverse team
- valid work authorization
Job Qualifications
- Ability to enthusiastically interact with others
- strong character and good judgment in decision-making
- experience in hospitality such as theme parks, family entertainment centers, hotels, resorts, casinos, or restaurants
- 3+ years of facility operations and management experience
- demonstrated ability in developing team members
- ability to achieve expected financial results
- professional, energetic, self-motivated with positive attitude
- intermediate computer skills including Microsoft Office
- professional grooming and conduct
- adaptability and flexibility
- strong communication skills
- ability to establish working relationships with employees, management, and vendors
- ability to maintain professionalism internally and externally
- ability to establish and communicate a vision
- flexible approach
- accountability for high personal standards of conduct
- appreciation of diversity
- innovative and strategic thinker
Job Duties
- Hire, train, and provide mentorship to the staff
- cultivate a team environment that provides exceptional customer service
- implement and execute all staff training programs
- assist in selecting and developing Area Leads and Certified Trainers
- lead and influence managerial staff through effective motivation
- ensure execution of all employee recognition and incentive programs
- maintain strong community presence through partnerships
- maintain a safe, clean, and secure environment
- oversee all aspects of operation including entertainment, food, beverage, attractions, and property
- continuously improve operational execution
- provide direction to management team
- promote positive employee relations and high staff morale
- assist franchise owner(s) in holding managers accountable
- monitor online reviews to meet or exceed guest expectations
- execute marketing strategies to drive sales
- maintain inventory control systems
- ensure appropriate staffing levels and labor budget compliance
- analyze financial reports to grow revenue and control expenses
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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