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General Manager

North Miami, FL, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $47,300.00 - $70,800.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
flexible schedule

Job Description

Pause Studio is a modern recovery brand dedicated to restoring the human condition through a unique blend of cutting-edge technologies and traditional healing principles. The company provides a sanctuary designed for relaxation, rejuvenation, and renewal, offering clients a chance to improve their physical and mental well-being in a serene and supportive environment. At Pause Studio, clients can avail themselves of a variety of science-backed wellness services including flotation therapy, infrared sauna therapy, cold plunge, cryotherapy, LED light therapy, compression therapy, and IV vitamin infusion (drip) therapy. These services are thoughtfully designed to optimize rest and recovery, reduce stress, enhance immunity,... Show More

Job Requirements

  • College graduate
  • three years of management experience
  • sales experience
  • one year of experience in health, wellness, fitness or related industry
  • high aptitude in problem solving and delivering efficient solutions
  • excellent communication skills
  • highly organized and able to multi-task under time constraints
  • time management
  • strong customer service and troubleshooting skills
  • strong leadership skills
  • passionate about health and wellness

Job Qualifications

  • College graduate
  • three years of management experience
  • sales experience
  • one year of experience in health, wellness, fitness or related industry
  • high aptitude in problem solving and delivering efficient solutions
  • excellent communication skills
  • highly organized and able to multi-task under time constraints
  • time management skills
  • strong customer service and troubleshooting skills
  • strong leadership skills
  • passionate about health and wellness

Job Duties

  • Demonstrate, embrace, exhibit decisions and behavior that embody Pause and the Pause Vision, Mission and Core Values
  • perform job duties in compliance with policies and procedures outlined in the Pause team member Handbook and Operating Manual
  • meet objectives of the Pause Studio business plan including increase in gross revenue, client satisfaction and engagement, safety and health standards, Team Member performance, and operational cost-efficiency
  • review Weekly dashboard, sales stats, lead log, appointments, and sources and adjust as needed to meet financial expectations
  • knowledgeable of all Pause services, products, features, and benefits
  • able to articulate knowledge and sell with a friendly, sales-through-service philosophy
  • effectively work with corporate/owners/leadership to ensure all human resources, marketing, public relations/press, purchasing and legal issues/needs are executed as planned
  • ensure that studio operates at the highest standards of quality and safety
  • conduct safety training each quarter
  • promote emergency preparedness and safety with the team
  • ensure safety standards, workers’ compensation, OSHA compliance and injury & illness prevention programs are adhered to
  • recruit, hire, train, coach, motivate and retain highest quality team members
  • ensure flow of communication is uninterrupted at the studio by hosting regular team meetings and sending memos
  • maintain optimal staff levels and schedule to meet studio expectations while adhering to budget
  • oversee time, attendance and payroll for all Team Members, meeting payroll deadlines
  • review Incident Reports and follow up with Members/Team Members
  • maintain a photo-ready studio and pleasant scent
  • conduct cleaning walkthroughs multiple times a day
  • oversee daily checklists to ensure excellence in cleanliness and performance
  • oversee proper use and maintenance of studio building, equipment, supplies and tools
  • inspect completion of maintenance
  • manage supply and retail inventory including ordering, tagging, and display
  • assist with special projects, events and promotions
  • perform miscellaneous duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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