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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $51,600.00 - $77,200.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional development opportunities
Community involvement
Job Description
Urban Air Adventure Parks is a leading entertainment company known for pioneering the indoor adventure park concept and being the largest operator of such parks worldwide. Based in Dallas, Urban Air offers exciting and diverse attractions designed to engage families and children, fostering a fun, safe, and challenging environment that encourages kids to aim higher and achieve what they never thought possible. The company has successfully built a reputation as a market leader in location-based entertainment, combining amusement, physical activity, and social interaction under one roof. Urban Air Coon Rapids operates with a mission to provide exceptional guest experiences while... Show More
Job Requirements
- Experience in hospitality management
- Minimum of 3 years in facility operations and management
- Excellent interpersonal and communication skills
- Proven ability to lead and develop teams
- Strong organizational and multi-tasking abilities
- Ability to analyze financial data and create action plans
- Proficient with Microsoft Office Suite
- Professional grooming and conduct
- Flexibility to adapt to changing business needs
- Positive and energetic attitude
Job Qualifications
- Ability to enthusiastically interact with others
- Strong character and exercises good judgement in decision-making
- Experience in hospitality required Theme Parks Family Entertainment Centers Hotels Resorts Casinos or Restaurants
- 3+ years of experience in Facility Operations and Management required
- Demonstrated ability in developing team members in areas of responsibility
- Demonstrated ability to achieve expected store financial results in areas of responsibility
- Must be professional energetic self-motivated and able to motivate others and have a positive attitude
- Intermediate computer skills - Microsoft Office Excel Word PowerPoint
- Professional grooming and conduct must be constantly displayed
- Adaptability flexibility and general enthusiasm for the business
- Strong communication skills ability to write and verbally communicate in a clear and concise manner
- Ability to establish working relationships with all employees management and vendors
- Ability to maintain and project professionalism internally and externally at all times
- Ability to establish and communicate a vision for the park
- Flexible in approach can readily adapt to business and team needs and changes
- Ability to hold oneself accountable for high personal standards of conduct and professionalism
- Appreciation of diversity thought ethnic gender etc.
- Innovative and strategic thinker
Job Duties
- Hire train and provide mentorship to the staff to further develop their skills
- Cultivate a team environment that provides exceptional customer service
- Implement and execute all staff training programs
- Assist in selecting and developing Area Leads and Certified Trainers for more responsibility or internal promotability
- Lead and influence managerial staff through effective motivation leveraging individual strengths to ensure maximum productivity
- Ensure execution of all employee recognition and incentive programs as documented
- Maintain a strong community presence through partnership with community and business organizations
- Maintain a safe clean and secure environment for all guests and staff
- Responsible for all aspects of the operation including entertainment food beverage attractions and property to facilitate the fulfillment of financial goals and company initiatives
- Continuously improve operational execution through attention to detail and adherence to operating standards and philosophies
- Provide direction to the management team and ensure all staff members perform at a consistently high level
- Promote positive employee relations including effective delegation of managerial duties fostering high staff morale upholding operation standards
- Assist owners with setting goals and hold managers accountable for setting and meeting departmental goals
- Monitor online reviews to ensure we are consistently meeting the standard for the guest or improving their experience
- Capitalize business opportunities in the market area by executing company marketing strategies to drive sales
- Maintain systems which ensure overall fiscal responsibility for inventory control including pars and proper ordering
- Assure staffing levels and management coverage is appropriate to maximize the customer experience while maintaining the labor budget for the business
- Analyze financial reports and develops action plans to grow revenue and control expenses to meet or exceed annual budgets
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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