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Logan's Roadhouse logo

General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $42,400.00 - $63,300.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
performance bonuses
Paid holidays

Job Description

Logan's Roadhouse is a prominent restaurant chain renowned for its inviting atmosphere, hearty American fare, and commitment to delivering an exceptional guest experience. Known for its signature steaks, ribs, and made-from-scratch sides, Logan's Roadhouse prides itself on a casual yet vibrant dining environment that appeals to a wide variety of customers seeking quality food served with genuine hospitality. Established with a mission to become a favorite dining destination, the restaurant emphasizes not only outstanding cuisine but also the importance of creating a welcoming and memorable atmosphere for every guest who walks through its doors. The company values its team-oriented culture,... Show More

Job Requirements

  • Must be at least 21 years of age
  • Minimum four years restaurant management experience required
  • College degree preferred
  • Strong written and verbal communication skills
  • Energetic and flexible
  • Ability to positively motivate employees to work as a team to ensure that food and service meet appropriate standards
  • Ability to determine applicability of experience and qualifications of job applicants
  • Maintains a calm, tactful demeanor when dealing with difficult situations
  • Well organized and detail oriented
  • Follows direction with focused attention
  • Strong computer skills
  • Must possess proper food handler and alcohol dispensing certifications
  • Meets all company service standards
  • Completes all ongoing certifications and validations
  • Maintains a clean area in the back of house
  • Works swiftly to complete all service well tickets within company timeframes
  • Performs other duties and responsibilities as required or requested
  • Adhere to company uniform attire and appearance standards

Job Qualifications

  • Minimum four years restaurant management experience
  • Strong written and verbal communication skills
  • Ability to motivate employees as a team
  • Ability to evaluate experience and qualifications of job applicants
  • Calm and tactful demeanor in difficult situations
  • Well organized and detail oriented
  • Strong computer skills
  • Proper food handler and alcohol dispensing certifications
  • Knowledge of company service standards
  • Ability to complete ongoing certifications and validations
  • Ability to work swiftly to complete service tickets
  • Adherence to uniform attire and appearance standards

Job Duties

  • Model hospitality skills and behaviors by conducting 100% table visits of guests in the restaurant
  • Oversee restaurant operations to achieve sales and profit goals including hourly labor and cost of sales
  • Research and identify marketing techniques to attract new guests
  • Review and analyze monthly P&L and communicate results to managers
  • Monitor budget and analyze sales data to meet revenue goals while controlling cost from food waste and labor
  • Ensure PCI compliance for all credit card transaction documents
  • Complete financial and payroll related administrative duties accurately and on time
  • Ensure a safe working and guest environment and proper documentation of injuries and incidents
  • Manage team's weekly schedule and time off requests including manager schedules
  • Lead weekly manager meetings and build shift meetings
  • Communicate and conduct rollouts of new company programs, policies, and procedures
  • Handle guest complaints professionally and timely
  • Build positive professional relationships with community members
  • Manage all staffing needs including hiring, onboarding, training, and terminations
  • Adhere to federal, state, and local laws and hold team accountable
  • Provide performance feedback, coaching, and recognition
  • Communicate employee relation issues to Human Resources
  • Adhere to ServSafe Alcohol, Food, OSHA, and HACCP standards
  • Delegate and follow up on tasks while remaining accountable for team and restaurant
  • Unload vendor trucks and ensure inventory is properly received and rotated
  • Supervise all salaried managers and hourly team members and their development
  • Ensure managers understand their areas of responsibility
  • Oversee proper cash handling including deposits and petty cash
  • Make bank change runs for small bills and coins
  • Ensure safety and security policy adherence
  • Maintain vendor and supplier relationships
  • Report facility concerns to Director of Operations and submit maintenance requests
  • Monitor food and beverage preparation, presentation, and quality standards
  • Perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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