You're Viewing 1 Of 95,000+ Jobs On OysterLink
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $48,900.00 - $73,100.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
Paid holidays
Job Description
Highgate Hotels is a premier real estate investment and hospitality management company with an impressive portfolio managing over $15 billion in assets globally. The company operates more than 400 hotels across North America, Europe, the Caribbean, and Latin America. With a strong 30-year track record, Highgate Hotels stands out as an innovator in the hospitality industry, providing expert guidance and management throughout all stages of the property lifecycle. This includes initial planning and development, through to recapitalization or disposition processes.
Highgate demonstrates success by developing a diverse and expansive portfolio that includes bespoke lifestyle hotel brands, well-established legacy brands, an... Show More
Highgate demonstrates success by developing a diverse and expansive portfolio that includes bespoke lifestyle hotel brands, well-established legacy brands, an... Show More
Job Requirements
- Full-time employment
- Experience managing Marriott brand hotels preferred
- Strong operational background with proven F&B leadership
- Proven ability to manage high-volume day and nightlife pool operations including activations and promoter relationships
- Ability to consistently meet or exceed NOI margins
- Strong leadership and team development skills
- Effective communication and interpersonal skills
- Ability to conduct financial reviews and budgeting processes
- Skilled in sales efforts including client interactions and event hosting
- Competency in training and developing managers
- Capability to handle multiple priorities and problem-solve effectively
- High standards of personal presentation
- Compliance with company policies and procedures
- Ability to maintain confidentiality
- Willingness to participate in corporate training and become certified trainer
Job Qualifications
- At least 6 years progressive experience in a hotel or related field
- Or a 4-year college degree and at least 4 to 5 years of related experience
- Or a 2-year college degree and at least 5 to 6 years of related experience
- Light work - exerting up to 20 pounds of force occasionally or up to 10 pounds frequently to lift, carry, push, pull, or move objects
- Maintain a warm and friendly demeanor at all times
- Must be able to effectively communicate verbally and in writing with employees and guests
- Effective at listening, understanding, and clarifying concerns raised by employees and guests
- Ability to multitask and prioritize departmental functions to meet deadlines
- Approach all encounters with guests and employees in a friendly, courteous, and service-oriented manner
- Attend all hotel required meetings and trainings
- Participate in M.O.D. coverage as required
- Maintain regular attendance in compliance with company standards
- Maintain high standards of personal appearance and grooming including wearing nametags
- Comply with company standards and regulations to encourage safe and efficient hotel operations
- Effectively handle problems, including anticipating, preventing, identifying, and solving issues
- Ability to understand and evaluate complex information and data to meet objectives
- Maintain confidentiality of information
- Perform other duties as requested by management
Job Duties
- Tour the operating departments daily, making adjustments as needed via department heads
- Conduct weekly staff meetings, including weekly training sessions presented by managers and self
- Meet all financial review dates and corporate directed programs in a timely fashion
- Hold a monthly financial review with all department managers, M.I.D's and available supervisors
- Ensure that all department heads maintain budgeted productivity levels and standard checkbook accounting procedures
- Develop managers for future advancement through competency training and corporate sponsored training programs
- In conjunction with the Director of Sales, conduct a daily HHBR meeting focusing on prospecting and existing account calls
- Play a pivotal role in hotel sales efforts including client meetings, hosting luncheons and receptions
- Participate in required M.O.D. coverage as scheduled
- Maintain direct contact with and monitor the development of management trainees
- Adhere to all company policies and procedures and train new managers to ensure compliance
- Oversee and assist in the budget process as required
- Ensure training in service standards is taking place using the company’s effective training steps
- Assist in creating a positive team-oriented environment focusing on guests through employee development
- Inspect rooms regularly with housekeeping and engineering managers
- Ensure complete daily processing of invoices using the A/P process
- Ensure compliance with monthly accounting calendar for financial documents
- Ensure cleanliness and maintenance of property through inspections and preventive maintenance
- Ensure employees are attentive, friendly, courteous, and efficient at all times
- Forecast monthly financial position by estimating revenues and expenses
- Conduct management interviews and ensure compliance with hiring standards
- Interview all prospective final candidates for management positions
- Perform executive committee performance appraisals and ensure compliance
- Motivate, coach, counsel and discipline management personnel following company S.O.P.s
- Perform other duties as requested by the Vice President or Regional Director of Operations
- Ensure fair and equitable treatment of all employees
- Meet clients on property to assist sales efforts
- Be present in public areas during peak times to greet guests
- Ensure procedures for hotel safe handling and security are followed including monthly audits
- Ensure monthly credit meetings and active role in credit and collection policies
- Complete required corporate training modules and become certified to train
- Ensure all scheduled meetings take place on property
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This:
View All