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Dairy Queen logo

General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $55,000.00 - $70,000.00
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Work Schedule

Standard Hours
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Benefits

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Job Description

Dairy Queen is an iconic quick-service restaurant brand renowned for its delicious ice cream treats, signature Blizzard desserts, and classic fast food offerings. Established over 80 years ago, Dairy Queen has grown into a beloved franchise known for its commitment to quality, guest satisfaction, and community involvement. With thousands of locations nationwide, Dairy Queen continues to innovate and delight fans with its welcoming atmosphere, exceptional customer service, and a menu that appeals to a broad range of tastes. As a leader in the fast-food industry, Dairy Queen places great emphasis on fostering a positive work environment that encourages career growth... Show More

Job Requirements

  • Minimum 3-5 years of restaurant management experience, with responsibility for restaurant profit and loss
  • High School diploma or equivalent
  • Strong hospitality and customer service skills
  • Proven track record of effectively managing COGS and labor
  • Strong knowledge and application of safe food handling practices
  • Must be ServSafe certifiable
  • Excellent track record of coaching and developing employees
  • Work well under pressure packed situations while maintaining a great attitude
  • Comfortable standing for entire shift and able to lift 50 pounds
  • Ability to work in and out of different temperature ranges
  • Must be highly organized and detail-oriented with the capability to oversee many aspects of the business and multiple areas simultaneously in a fast-paced environment
  • Exhibit good manners, proper personal hygiene, and promptness
  • Have fun and maintain a positive attitude at all times

Job Qualifications

  • Minimum 3-5 years of restaurant management experience, with responsibility for restaurant profit and loss
  • Previous quick service restaurant experience strongly preferred
  • High School diploma or equivalent
  • Strong hospitality and customer service skills
  • Proven track record of effectively managing COGS and labor
  • Strong knowledge and application of safe food handling practices
  • Must be ServSafe certified
  • Excellent track record of coaching and developing employees
  • Work well under pressure while maintaining a great attitude
  • Comfortable standing for entire shift and able to lift 50 pounds
  • Ability to work in and out of different temperature ranges
  • Highly organized and detail-oriented with the capability to oversee many aspects of the business and multiple areas simultaneously in a fast-paced environment
  • Exhibit good manners, proper personal hygiene, and promptness
  • Have fun and maintain a positive attitude at all times

Job Duties

  • Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance
  • Enthusiastically greet and welcome fans to the Dairy Queen brand
  • Strive to exceed fan expectations and deliver fan first service through timely and quality service
  • Develop the restaurant's business plan by working with the owner and manage restaurant profit and loss to optimize sales and profit
  • Meet or exceed Dairy Queen brand standards with competency in inventory and cash controls
  • Hire, train, coach and develop the store management team and hourly crew members to build a highly skilled and productive team
  • Create and maintain a positive, safe, clean, and inviting environment for fans and team members

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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