General Manager

Checkers & Rally's is a renowned quick-service restaurant brand known for its commitment to serving quality food with exceptional guest and team experiences. As a leader in the fast-food industry, Checkers & Rally's operates a variety of locations across the United States, focusing on delivering value and convenience to its customers. The company prides itself on its vibrant culture and dynamic work environment, where employee development and guest satisfaction are top priorities. With a strong focus on operational excellence and continuous improvement, Checkers & Rally's embraces innovative approaches to provide outstanding service and maintain strong relationships with its franchisees, team members, and guests.

The General Manager role at Checkers & Rally's is a pivotal position within the Corporate Field Operations team. This role is centered on managing overall restaurant operations to ensure the establishment is the first choice for both guests and employees. The General Manager holds the responsibility of achieving sales and profit goals by executing the restaurant plan effectively and consistently. This includes managing all aspects of the profit and loss (P&L) statement to meet budgeted sales targets. The candidate will leverage data analysis to develop and implement strategic plans aimed at improving sales, profits, and overall restaurant efficiency.

In addition to financial management, the General Manager oversees staffing by determining labor needs and hiring suitable candidates for various positions, ensuring shifts are adequately staffed to maintain smooth operations and high guest satisfaction. A critical part of the role is training team members and managers on operational procedures, company policies, and delivering excellent guest service. Addressing guest complaints and policy violations promptly and proactively offers an opportunity to enhance the guest experience continually.

Furthermore, the General Manager provides ongoing performance feedback and coaching to staff, fostering a positive workplace culture where safety, cleanliness, and enjoyment are emphasized. This role demands a person with high energy and the ability to thrive in a fast-paced environment while upholding Checkers & Rally's core values of integrity, service, excellence, and the courage to be bold and grow.

This position offers an array of benefits, including comprehensive medical and dental plans, recognition programs with bonuses and incentives, and unique perks like an all-expenses-paid annual cruise. Checkers & Rally's is dedicated to the personal and career growth of its team members, providing extensive training and development programs to support individual success. By joining Checkers & Rally's, you become part of a passionate, motivated team focused on making a difference every day in the lives of guests and employees alike. The General Manager role is a fantastic opportunity for someone with restaurant management experience seeking to advance their career within a dynamic and supportive organization. Employment type is full-time, with an expected commitment to flexible scheduling and extended hours to meet the operational needs of the restaurant located in Flint (7571-1002).