General Manager

Escondido, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

401(k)

employee discount

flexible schedule

Job Description

Papa John's is a leading international pizza delivery and takeout restaurant chain known for its commitment to quality and customer satisfaction. Founded in 1984, Papa John's has grown into one of the largest pizza franchises globally, renowned for its fresh, high-quality ingredients and excellent customer service. The company emphasizes a culture of integrity, teamwork, and continuous improvement, aiming to provide a rewarding experience for both its customers and its employees. With thousands of locations worldwide, Papa John's continues to innovate and expand its offerings to meet the evolving tastes and preferences of its customers.

The role of General Ma... Show More

Job Requirements

High School diploma or GED required
Serv-Safe or local or state Food Service Certification preferred
Two years restaurant management or supervision experience preferred
Must have a driver’s license valid under the laws of the state or states where the team member works
Proof of insurance
Satisfactory vehicle
Ability to drive
Skills in cash management planning and organization effective communication

Job Qualifications

High School diploma or GED required
Serv-Safe or local or state Food Service Certification preferred
Two years restaurant management or supervision experience preferred
Skills in cash management planning and organization effective communication

Job Duties

Provide quality products to customers by building a system of quality with team members which ensures each delivered product meets Papa John’s standards and accurately reflects the customer’s order
Professionally and promptly respond to all customer concerns or issues
Solicit customer feedback share feedback with team and use feedback to improve restaurant operations and build brand loyalty
Communicate train and promote quality standards to team members by utilizing all available tools including Operations Manual and Team Member Handbook
Actively recruit customer focused team members maintain adequate staffing levels according to projected sales properly orient and train team members to exceed customer expectations ensure compliance with uniform and appearance standards establish and communicate performance expectations and conduct timely and effective performance reviews
Document performance issues and take appropriate disciplinary action up to and including termination
Effectively coach and develop team members to ensure entire team is quality and customer focused and build an atmosphere of teamwork energy and fun
Manage sales goals against budget and prior year by providing prompt and friendly customer service building check averages through team member training on products and sales execution
Seek additional sales through traditional and non traditional methods by executing creative local restaurant marketing and creating a positive presence in the community
Manage profit goals against budget and prior year ensure food labor and other controllable costs stay within budget and correct deviations from the budget by accurately utilizing the FOCUS System
Develop and implement appropriate plans to resolve unfavorable trends and enhance profits
Execute administrative and cash management duties
Plan and manage adequate inventory levels using the restaurant’s computerized inventory system to meet sales demands and minimize loss
Manage company’s assets by ensuring the restaurant is clean fully equipped and all equipment operates properly
Ensure restaurant meets safety and security standards at all times
Oversee preventative maintenance and repairs when necessary

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

Don't Stop At One Job - There's More

Create a free profile

We'll match you with best jobs

Get job offers faster

Create Your Profile

Search For More Opportunities:

More Jobs Like This:

View All