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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $46,400.00 - $69,400.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) retirement plan
Employee Discounts
Professional development opportunities
Job Description
Urban Air Adventure Parks is the preeminent indoor adventure park and the global leader in location-based entertainment. Founded with a vision to deliver unique, safe, and fun experiences, Urban Air has grown to become the largest adventure park operator in the world. Headquartered in Dallas, Texas, the company has revolutionized the adventure park industry by pioneering the indoor adventure park concept and consistently offering innovative attractions for families and guests of all ages. Urban Air aims to help kids and guests aim higher by creating an environment where they can have fun, challenge themselves, and achieve things they never thought... Show More
Job Requirements
- High school diploma or equivalent
- 3+ years of facility operations and management experience in hospitality or related field
- proven leadership and team development skills
- strong communication and interpersonal skills
- ability to manage multiple priorities and adapt to change
- proficiency in Microsoft Office
- ability to work flexible hours including evenings and weekends
- commitment to maintaining high standards of professionalism and conduct
- ability to motivate and inspire a diverse team
- experience in budget management and financial analysis
- valid driver’s license
Job Qualifications
- Ability to enthusiastically interact with others
- strong character and exercises good judgment in decision-making
- experience in hospitality required Theme Parks Family Entertainment Centers Hotels Resorts Casinos or Restaurants
- 3+ years of experience in Facility Operations and Management required
- demonstrated ability in developing team members in areas of responsibility
- demonstrated ability to achieve expected store financial results in areas of responsibility
- must be professional energetic self-motivated and able to motivate others and have a positive attitude
- intermediate computer skills - Microsoft Office Excel Word PowerPoint
- professional grooming and conduct must be constantly displayed
- adaptability flexibility and general enthusiasm for the business
- strong communication skills ability to write and verbally communicate in a clear and concise manner
- ability to establish working relationships with all employees management and vendors
- ability to maintain and project professionalism internally and externally at all times
- ability to establish and communicate a vision for the park
- flexible in approach can readily adapt to business and team needs and changes
- ability to hold oneself accountable for high personal standards of conduct and professionalism
- appreciation of diversity thought ethnic gender etc
- innovative and strategic thinker
Job Duties
- Hire train and provide mentorship to the staff to further develop their skills
- cultivate a team environment that provides exceptional customer service
- implement and execute all staff training programs
- assist in selecting and developing Area Leads and Certified Trainers for more responsibility or internal promotability
- lead and influence managerial staff through effective motivation leveraging individual strengths to ensure maximum productivity
- ensure execution of all employee recognition and incentive programs as documented
- maintain a strong community presence through partnership with community and business organizations
- maintain a safe clean and secure environment for all guests and staff
- responsible for all aspects of the operation including entertainment food beverage attractions and property to facilitate the fulfillment of financial goals and company initiatives
- continuously improve operational execution through attention to detail and adherence to operating standards and philosophies
- provide direction to the management team and ensure all staff members perform at a consistently high level
- promote positive employee relations including effective delegation of managerial duties fostering high staff morale upholding operational standards
- assist franchise owners in holding managers accountable for setting and meeting departmental goals
- monitor online reviews to ensure we are consistently meeting the standard for the guest or improving their experience
- capitalize business opportunities in the market area by executing company marketing strategies to drive sales
- maintain systems that ensure overall fiscal responsibility for inventory control including pars and proper ordering
- assure staffing levels and management coverage is appropriate to maximize the customer experience while maintaining the labor budget for the business
- analyze financial reports and develops action plans to grow revenue and control expenses to meet or exceed annual budgets
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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