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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $48,900.00 - $73,100.00
Work Schedule
Flexible
Benefits
Health Insurance
Vacation Time
Quarterly bonus
401k
Career advancement opportunities
Paid Time Off
Dental Insurance
Job Description
RAM Hotels is a dynamic, thriving, and innovative hotel management company headquartered in Columbus, Georgia. Over the last few years, RAM Hotels has firmly established itself as a leader in the hospitality industry of corporate America, serving some of the most well-known midscale hotel brands in key markets throughout the Alabama and Georgia region. The company's commitment to excellence is evident in the way it continuously strives to meet and exceed guests' demands, all while transforming the perception of the hospitality sector. When you join RAM Hotels, you are not merely switching jobs to advance your career; you become part... Show More
Job Requirements
- Ability to work in a fast-paced environment
- must be flexible to work varied schedules
- ability to delegate and direct the activities of the team
- excellent written and oral communication skills
- physical ability to walk, bend, and stand for long periods
- ability to lift up to 25 lbs
Job Qualifications
- Bachelor's degree in Hospitality Management or similar degree or equivalent combination of education and experience
- hotel operations experience including knowledge of applicable laws and regulations
- certified Hospitality Administrator designation (preferred)
- presentation and facilitation skills (preferred)
- excellent customer service skills
- previous hospitality industry experience (preferred)
- hotel management operations experience (preferred)
- knowledge of government relations regarding hotel operations (preferred)
Job Duties
- Direct the day-to-day activities of the hotel establishment
- supervise direct reports and indirect reports
- perform supervisory responsibilities in accordance with the company policies, training programs, and applicable laws
- plan, organize, and assign work as needed
- develop and communicate strategies and goals
- train and advise team of policies and procedures
- responsible for recruiting, interviewing, hiring, and performance appraisals
- set performance expectations as aligned in the General Manager Standard Operating Procedures manual
- ensure regular, on-going communication within all departments of the hotel
- create an operations environment that ensures consistent guest satisfaction
- monitor the performance of the hotel through verification and analysis of guest satisfaction tools and financial reports
- continually communicate a clear and consistent message regarding departmental goals to produce desired results
- maintain product and service quality standards by conducting ongoing evaluations and investigating guest and employee complaints and providing resolution
- develop long and short-term financial objectives that align with the company mission and objectives
- prepare financial reports for executive leadership
- analyze current and potential market sales and trends
- coordinate activities to maintain and increase revenue and market share
- ensure brand initiatives are implemented
- identify key drivers of business success
- reinforce and maintain high standards of safety and cleanliness
- assist with emergency and security procedures as needed
- promote good safety practices
- establish and monitor preventive maintenance programs
- focus on building hotel topline revenue by supporting sales and marketing strategies
- develop strong community and public relations
- perform other tasks necessary to meet guest satisfaction
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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