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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $50,100.00 - $75,000.00
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Life insurance
Job Description
Urban Air Adventure Parks is the preeminent indoor adventure park and the market leader in location-based entertainment. Based in Dallas, this entertainment company pioneered the adventure park concept and is recognized as the largest adventure park operator in the world. Urban Air's mission is to inspire children to have fun and aim higher, encouraging them to achieve things they never thought possible. Known for providing a fun, safe, and engaging environment, Urban Air combines entertainment and physical activity in a unique way that appeals to families and kids of all ages. The company emphasizes a strong sense of community, positive... Show More
Job Requirements
- Minimum of 3 years experience in facility operations and management
- experience in hospitality or related industries
- strong communication skills both written and verbal
- ability to motivate and lead a diverse team
- intermediate proficiency with Microsoft Office applications
- professional appearance and conduct
- ability to adapt to changing business needs
- ability to maintain high personal standards and professionalism
- legal eligibility to work in the country
- ability to handle multiple responsibilities and priorities
- reliable and punctual
Job Qualifications
- Ability to enthusiastically interact with others
- strong character and good judgment in decision-making
- experience in hospitality including theme parks, family entertainment centers, hotels, resorts, casinos, or restaurants
- minimum 3 years of facility operations and management experience
- demonstrated ability to develop team members
- proven success in achieving financial results
- professionalism, energy, self-motivation, and positive attitude
- intermediate computer skills including Microsoft Office
- professional grooming and conduct
- adaptability and enthusiasm for the business
- strong communication skills
- ability to build relationships with employees, management, and vendors
- ability to maintain professionalism internally and externally
- vision setting for the park
- flexible and adaptable leadership style
- accountability for personal conduct and professionalism
- appreciation of diversity
- innovative and strategic thinker
Job Duties
- Hire, train, and mentor staff to develop their skills
- cultivate a team environment that provides exceptional customer service
- implement and execute all staff training programs
- assist in selecting and developing Area Leads and Certified Trainers for promotion
- lead and motivate managerial staff to ensure maximum productivity
- execute employee recognition and incentive programs
- maintain a strong community presence through partnerships
- maintain a safe, clean, and secure environment for guests and staff
- oversee all aspects of operations including entertainment, food, beverage, attractions, and property management
- improve operational execution through adherence to standards
- provide direction to management team ensuring high performance
- promote positive employee relations and effective delegation
- assist franchise owners in holding managers accountable for goals
- monitor online reviews and improve guest experiences
- capitalize business opportunities through marketing strategies
- maintain fiscal responsibility for inventory control and ordering
- assure appropriate staffing levels and labor budget adherence
- analyze financial reports and develop action plans to grow revenue and control expenses
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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