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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $40,300.00 - $60,300.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
performance bonuses
Training and Development
Job Description
Logan's Roadhouse is a well-established and popular American casual dining restaurant chain known for its welcoming atmosphere, hearty meals, and exceptional guest service. Founded with a commitment to delivering a genuine roadhouse experience, the company has grown to operate numerous locations nationwide, each dedicated to maintaining a high standard of quality, hospitality, and community engagement. As a part of the vibrant food service industry, Logan's Roadhouse prides itself on creating memorable dining experiences marked by quality food preparation, attentive service, and a friendly environment that makes guests feel at home. The company emphasizes operational excellence, safety, and compliance with all... Show More
Job Requirements
- Must be at least 21 years of age
- Minimum four years restaurant management experience required
- College degree preferred
- Strong written and verbal communication skills
- Energetic and flexible
- Ability to positively motivate employees to work as a team to ensure food and service meet standards
- Ability to determine applicability of experience and qualifications of job applicants
- Maintains a calm, tactful demeanor when dealing with difficult situations
- Well organized and detail oriented
- Follows direction with focused attention
- Strong computer skills
- Must possess proper food handler and alcohol dispensing certifications
- Meets all company service standards
- Completes all ongoing certifications/validations
- Maintains a clean area in the back-of-house
- Works swiftly to complete all service well tickets within company timeframes
- Performs other duties and responsibilities as required or requested
- Adhere to company uniform attire and appearance standards
Job Qualifications
- Minimum four years restaurant management experience
- Strong written and verbal communication skills
- Ability to motivate employees positively and foster teamwork
- Well organized and detail oriented
- Strong computer skills
- Possess proper food handler and alcohol dispensing certifications
- Experience adhering to service standards and company policies
- Ability to handle guest complaints professionally
- Leadership skills to provide coaching and performance feedback
- Knowledge of safety and sanitation regulations
- Ability to manage schedules and staffing needs
- Ability to maintain calm and tactful demeanor in difficult situations
- College degree preferred
Job Duties
- Model hospitality skills/behaviors by conducting 100% table visits of guests in the restaurant
- Oversee restaurant operations to achieve sales and profit goals including hourly labor and cost of sales
- Research and identify marketing techniques to attract new guests
- Review and analyze monthly P&L and communicate results to managers
- Develop plans to impact areas of opportunity
- Monitor budget and analyze sales data to meet revenue goals while controlling cost from food waste and labor
- Ensure PCI compliance for all credit card transaction documents
- Complete financial and payroll related administrative duties accurately and on time
- Ensure a safe working and guest environment and properly document all injuries and incidents
- Manage team weekly schedules and time off requests including managers
- Lead weekly manager meetings and plan shift meetings
- Communicate and roll out new company programs, policies, and procedures
- Handle all guest complaints professionally and timely
- Build positive relationships with community members
- Manage staffing including hiring, interviewing, onboarding, training, and terminations
- Enforce compliance with federal, state, and local laws and company policies
- Provide performance feedback, coaching, and discipline for team members
- Communicate employee relation issues to HR
- Adhere to ServSafe Alcohol, Food, OSHA, and HACCP standards
- Delegate tasks effectively while remaining accountable for restaurant operations
- Oversee inventory receipt and rotation
- Supervise salaried managers and hourly team members
- Ensure managers understand their delegated responsibilities
- Oversee cash handling and bank deposits
- Maintain safety and security policies adherence
- Maintain vendor and supplier relationships
- Report facilities concerns and submit maintenance requests
- Monitor food and beverage preparation and quality standards
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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