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Job Overview
Employment Type
Full-time
Hourly
Compensation
Salary
Range $47,100.00 - $70,500.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Never have to work a night shift
competitive pay
Health Insurance
401k
Paid vacation
Excellent training
Opportunities to Advance
Job Description
First Watch is a rapidly expanding daytime café concept specializing in breakfast, brunch, and lunch, with more than 400 locations across the United States. Operated under Capstone Concepts, which franchises eleven restaurants in Tennessee and Asheville, North Carolina, First Watch is recognized for delivering fresh, innovative, and quality food combined with exceptional customer service. The company prioritizes a positive employee culture and a family-like atmosphere for both team members and guests. Its business model emphasizes growth opportunities and career advancement, with a strong commitment to promoting from within and supporting employees' professional development. Employees at First Watch enjoy unique perks... Show More
Job Requirements
- Professional presentation and demeanor
- Passion for fresh food and customer service
- Unfailing work ethic and integrity
- Ability to attract and foster quality staff and inspire them
- Effective oral and written communication skills
- Ability to regularly work 50-55 hours per week with five days on site
- Experience leading culinary duties in the kitchen
- Experience leading host and service functions in the dining room
- Ability to walk, bend, stoop, and lift up to 50 pounds
- Ability to stand and walk for approximately 10 hours per shift
- Moderate exposure to extreme temperatures
- Cognitive ability to reason, solve problems, and manage priorities
- Valid driver’s license and automobile insurance
- Must pass background check and drug screening
- Alcohol servers permit may be required for some locations
Job Qualifications
- Four years management experience in a full-service restaurant
- Two years experience as a General Manager
- Black Hat or Black Apron certification preferred
- Ability to work in a high stress environment
- Extensive kitchen experience
- Proficiency in Microsoft Office
- Strong organizational skills
- Hands-on leadership style
- Valid driver’s license and personal vehicle insurance
- Ability to motivate and develop team members
- Excellent written and verbal communication skills
- Time management and multitasking abilities
- Good decision-making and problem-solving skills
Job Duties
- Support the mission, vision, and values of First Watch restaurants every day
- Develop and maintain a culture of accountability, integrity, service, and trust
- Build and nurture a management team for future growth
- Provide coverage and direct supervision of restaurant operations
- Exercise shift-to-shift financial control to meet sales and profitability goals
- Deliver hands-on leadership and work in all positions providing feedback
- Ensure efficient and professional service exceeding customer expectations
- Respond to customer feedback and handle concerns
- Ensure all policies, procedures, and training are followed
- Participate in team member certification and training
- Maintain highest levels of cleanliness and food safety standards
- Conduct bi-weekly manager meetings to set and enforce standards
- Manage internal and external communications promptly
- Verify daily cash deposits
- Maintain appropriate inventory and control expenses
- Ensure compliance with OSHA and other safety regulations
- Perform hiring practices and conduct second interviews
- Collaborate with marketing on initiatives and events
- Participate in budget preparation and review profit and loss statements with the team
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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