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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $41,300.00 - $61,800.00
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Paid holidays
Training and Development
Job Description
Logan's Roadhouse is a well-established casual dining restaurant known for its classic American cuisine, warm hospitality, and inviting atmosphere that caters to families, friends, and guests looking for a quality dining experience. As part of a respected chain, each restaurant location is committed to delivering excellent food and service standards while fostering a positive work environment for its team members. The company values leadership, operational excellence, and community involvement, positioning itself as a preferred employer and dining destination. The General Manager role at Logan's Roadhouse is a pivotal leadership position responsible for overseeing a single restaurant's full operational spectrum, including... Show More
Job Requirements
- Must be at least 21 years of age
- Minimum four years restaurant management experience required
- College degree preferred
- Strong written and verbal communication skills
- Energetic and flexible
- Ability to positively motivate employees to work as a team to ensure that food and service meet appropriate standards
- Ability to determine applicability of experience and qualifications of job applicants
- Maintains a calm, tactful demeanor when dealing with difficult situations
- Well organized and detail oriented
- Follows direction with focused attention
- Strong computer skills
- Must possess proper food handler and alcohol dispensing certifications
- Meets all company service standards
- Completes all ongoing certifications/validations
- Maintains a clean area in the back-of-house
- Works swiftly to complete all service well tickets within company timeframes
- Performs other duties and responsibilities as required or requested
- Adhere to company uniform attire & appearance standards.
Job Qualifications
- Minimum four years restaurant management experience
- College degree preferred
- Strong written and verbal communication skills
- Ability to motivate employees positively and foster teamwork
- Well organized and detail oriented
- Strong computer skills
- Possession of proper food handler and alcohol dispensing certifications
- Meets all company service standards
- Completes ongoing certifications/validations
- Maintains calm and tactful demeanor in difficult situations
- Ability to determine applicability of experience and qualifications of job applicants
- Ability to follow direction with focused attention.
Job Duties
- Model hospitality skills/behaviors by conducting 100% table visits of guests in the restaurant
- Oversee restaurant operations to achieve sales and profit goals (including hourly labor and cost of sales)
- Research and identify marketing techniques to attract new guests
- Review and analyze monthly P&L and communicate results to managers
- Develop plans to impact areas of opportunity
- Monitor budget and analyze sales data to meet revenue goals while controlling cost from food waste and labor
- Ensure PCI compliance for all credit card transaction documents
- Complete all financial (invoices, reporting) and personnel/payroll related administrative duties accurately and on time
- Ensure a safe working and guest environment to reduce the risk of injury and accidents
- Manage team’s weekly schedule and time off requests (including manager schedules)
- Lead weekly manager meetings and plan/build shift meetings
- Communicate and conduct rollouts of new company programs, policies, and procedures
- Handle guest complaints professionally and timely
- Build positive, professional relationships with community members
- Manage staffing needs, including reviewing applications, interviewing, onboarding, training, and terminations
- Adhere to federal, state, and local laws including work authorization, liquor service, wage and hour laws, and break requirements
- Provide performance feedback including coaching and progressive discipline
- Communicate employee relation issues to Human Resources
- Adhere to ServSafe Alcohol, Food, OSHA, and HACCP standards
- Delegate tasks responsibly and follow up
- Unload vendor trucks/pallets and ensure proper inventory management
- Supervise all salaried managers and hourly team members
- Ensure managers understand their delegated areas of responsibility
- Oversee proper handling of cash including DSR and petty cash
- Make bank change runs
- Ensure adherence to Safety & Security Policies
- Maintain vendor and supplier relationships
- Report facility concerns and submit maintenance/repair requests
- Monitor food and beverage preparation, presentation, and quality standards
- Perform other duties as assigned.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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