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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Flexible
Benefits
Wellness Program
employee discount
Dental Insurance
Health Insurance
Commuter assistance
Employee assistance program
401(k) matching
Paid Time Off
Vision Insurance
Life insurance
Job Description
HHM Hotels is a growing hospitality company expanding its footprint in Philadelphia, known for managing distinctive hotels that provide exceptional guest experiences while fostering a dynamic work environment for its employees. As a company committed to excellence, HHM Hotels focuses on cultivating a culture of collaboration, innovation, and accountability among its team members. The company offers robust growth opportunities within its leadership ranks, including advancement from General Manager to Area General Manager, Regional Director of Operations, and eventually Vice President of Operations. This clear career progression path reflects HHM Hotels' dedication to developing talent and promoting from within, empowering leaders... Show More
Job Requirements
- Associate or bachelor's degree in business hospitality or a related field
- previous hotel management experience
- ability to stand for extended periods walkthrough push lift up to 25 pounds bend reach stoop use fingers hands kneel or crouch
- willingness to travel occasionally
- strong leadership and mentoring skills
- excellent communication abilities
- problem-solving skills
- ability to manage financial performance and operational standards
Job Qualifications
- Associate or Bachelor's Degree in Business Hospitality or a related field
- previous hotel management experience
- strong leadership and team management skills
- excellent communication and interpersonal abilities
- proven ability to drive financial performance and manage budgets
- experience with guest service excellence and operational oversight
- problem-solving and decision-making capabilities
- commitment to fostering employee development
Job Duties
- Lead inspire and mentor a diverse team cultivating a culture of collaboration innovation and accountability
- set clear expectations and provide guidance necessary to achieve exceptional performance
- ensure the highest level of guest satisfaction by overseeing the implementation of service standards personalized experiences and swift resolution of any issues
- continuously seek opportunities to enhance guest interactions and exceed expectations
- develop and execute strategies to maximize revenue optimize expenses and achieve budgetary goals
- monitor financial performance through regular analysis and implement corrective actions as needed
- maintain a seamless and efficient operation by overseeing all aspects of the hotel including front office housekeeping and maintenance
- implement best practices to uphold quality and safety standards
- foster a culture of continuous learning and professional development empowering team members to excel in their roles and advance within the organization
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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