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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $49,700.00 - $74,300.00
Work Schedule
Flexible
Benefits
Salary plus bonus
Fitness coach opportunities
Personal trainer opportunities
401K Benefits
flexible schedule
Job Description
Pump24 is a dynamic 24-hour fitness club dedicated to providing an energizing, clean, and safe environment where members can achieve their wellness goals. With a focus on community engagement, motivational service, and continuous improvement, Pump24 has established itself as a leading fitness destination that operates around the clock, offering convenience and accessibility to its members. The club prides itself on fostering a supportive atmosphere where members feel encouraged and supported in their fitness journeys. As a part of a broader commitment to health and wellness, Pump24 integrates innovative fitness programming and personalized coaching to meet the diverse needs of its... Show More
Job Requirements
- Bachelors degree in business, sports management, exercise science, or related field preferred
- 2-3+ years of leadership experience in fitness, wellness, hospitality, or a related customer-facing industry
- Proven experience in sales leadership, operations management, and staff supervision
- Strong leadership and coaching abilities
- Excellent communication, customer service, and problem-solving skills
- Understanding of fitness center operations, membership sales, and training programs
- Financial acumen and experience managing budgets, KPIs, and revenue target
- Maintain a work week of a minimum of 40 hours
- Flexible schedule including early mornings, evenings, or weekends as needed
- Ability to train PT clients during regularly scheduled shifts with ability to train unlimited clients outside of core business hours and on weekends
Job Qualifications
- Bachelors degree in business, sports management, exercise science, or related field preferred
- 2-3+ years of leadership experience in fitness, wellness, hospitality, or a related customer-facing industry
- Proven experience in sales leadership, operations management, and staff supervision
- Strong leadership and coaching abilities
- Excellent communication, customer service, and problem-solving skills
- Understanding of fitness center operations, membership sales, and training programs
- Financial acumen and experience managing budgets, KPIs, and revenue target
- Maintain a work week of a minimum of 40 hours
- Flexible schedule including early mornings, evenings, or weekends as needed
- Ability to train PT clients during regularly scheduled shifts with ability to train unlimited clients outside of core business hours and on weekends
Job Duties
- Recruit, train, mentor, and supervise front desk sales associates
- While on-site oversee coaches and trainers
- Maintain a high-engagement culture aligned with Pump24s values of service, motivation, and member success
- Conduct coaching sessions, performance evaluations, and ongoing staff training initiatives
- Drive membership growth through effective sales strategies, lead management, and community outreach
- Monitor retention metrics and implement member engagement programs tailored to Pump24s 24/7 model
- Ensure an exceptional experience for all members by addressing concerns swiftly and professionally
- Oversee all day-to-day operations to uphold Pump24s standards for cleanliness, safety, and facility readiness
- Ensure compliance with health and safety regulations and internal operational policies
- Manage class schedules, personal training offerings, and fitness programming to meet member demand
- Prepare and maintain budgets, forecasts, and performance targets, ensuring financial goals are met or exceeded
- Monitor revenue, expenses, and performance KPIs, taking corrective action when needed
- Identify opportunities for new revenue streams, including programs, workshops, or partnerships aligned with Pump24s brand
- Ensure all equipment is properly maintained, safe, and available for member use
- Schedule preventive maintenance and coordinate with vendors for repairs or equipment upgrades
- Maintain inventory levels for supplies and operational materials
- Collaborate on or execute local marketing initiatives, promotions, and social media engagement to grow the Pump24 brand
- Build connections with local businesses, schools, and community organizations to enhance visibility and drive traffic
- Support in-club events, challenges, and campaigns that strengthen member engagement
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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