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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $44,600.00 - $66,700.00
Work Schedule
Flexible
Benefits
Comprehensive health benefits
Vacation Time
quarterly bonuses
Advancement opportunities
Work-life balance
Equal opportunity employer
Additional employee perks
Job Description
RAM Hotels is a dynamic and thriving hotel management company headquartered in Columbus, Georgia. Over the past several years, RAM Hotels has quietly and steadfastly established itself as a leader in the hospitality industry within corporate America. The company specializes in managing some of the most well-known midscale hotel brands across key markets in Alabama and Georgia. Focusing on delivering exceptional guest experiences and leveraging innovative management techniques, RAM Hotels continuously strives to elevate the standards of the hospitality industry. By joining the RAM Hotels team, employees become part of a family dedicated not only to career advancement but also... Show More
Job Requirements
- Ability to work in a fast-paced environment
- must be flexible to work varied schedules
- ability to delegate and direct team activities
- excellent written and oral communication skills
- physical ability to walk, bend, and stand for long periods
- ability to lift up to 25 lbs
Job Qualifications
- Bachelor's degree in hospitality management or similar degree or equivalent combination of education and experience
- knowledge of applicable laws, ordinances, regulations, and requirements of federal, state, and municipal authorities
- presentation and facilitation skills (preferred)
- excellent customer service skills
- previous experience in hospitality industry (preferred)
- hotel management operations experience (preferred)
- knowledge of government relations regarding hotel operations (preferred)
Job Duties
- Direct the day-to-day activities of the hotel establishment
- supervise direct reports and indirect reports
- perform supervisory responsibilities in accordance with company policies, training programs, and applicable laws
- plan, organize, and assign work as needed
- develop and communicate strategies and goals
- train and advise team of policies and procedures
- responsible for recruiting, interviewing, hiring, and performance appraisals
- set performance expectations as aligned in the General Manager Standard Operating Procedures manual
- ensure regular communication within all departments
- create an operations environment that ensures consistent guest satisfaction
- monitor hotel performance through guest satisfaction tools and financial reports
- communicate clear messages regarding departmental goals
- maintain product and service quality standards by conducting evaluations and resolving complaints
- develop financial objectives aligned with company mission
- prepare financial reports for executive leadership
- analyze market sales and trends
- coordinate activities to maintain and increase revenue and market share
- implement brand initiatives and communicate actions to team members
- identify key drivers of business success
- reinforce and maintain safety and cleanliness standards
- assist with emergency and security procedures when needed
- promote good safety practices
- establish and monitor preventive maintenance programs
- focus on building hotel top-line revenue through sales and marketing strategies
- provide input and support for sales strategy
- develop strong community and public relations by participating in local events
- perform other tasks as necessary to meet or exceed guest satisfaction
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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