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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $49,200.00 - $73,500.00
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k plan eligibility
Paid Time Off
bonus opportunity
competitive salary
Job Description
CircusTrix, LLC, operating under the well-known brand Sky Zone, is a leading entertainment company specializing in trampoline parks and indoor adventure activities. Sky Zone has become a destination for fun and fitness, offering a unique recreational experience that attracts a wide range of guests, from families to fitness enthusiasts. With locations across various markets, Sky Zone is committed to providing safe, exciting environments where guests can enjoy active play and celebrate special occasions like birthday parties and group events. The company's focus on exceptional service, high park standards, and community involvement has positioned it as a top player in the... Show More
Job Requirements
- 18 years of age or older
- completed high school diploma or equivalent education
- minimum of 3 years management experience in a high customer volume industry
- at least 2 years of sales experience
- proficiency with MS Office Suite, Teams, and point of sale systems
- ability to work nights, weekends, and holidays
- standing for long periods
- ability to lift a minimum of 20 pounds
- reliable and detail-oriented
- results-driven and organized
Job Qualifications
- 18 years of age or older
- completed high school diploma or equivalent education
- associates or bachelor’s degree preferred
- minimum of 3 years of overall management experience in high customer volume industries such as entertainment, fitness, retail, or restaurant
- at least 2 years of sales experience, membership sales preferred
- ability to leverage profit and loss reports for managing business goals
- demonstrated experience meeting or exceeding company key performance indicators
- basic proficiency in technology including MS Office Suite, Teams, and point of sale systems
- availability to work nights, weekends, and holidays
- results-driven, reliable, detail-oriented, and organized
- capable of standing for long periods and lifting a minimum of 20 pounds
Job Duties
- be a hands-on leader and role model able to support the team by executing any park position as needed
- develop assistant general managers and team leads to become excellent people leaders, operation experts, and business savvy
- create a positive park culture by recognizing accomplishments and learning what motivates team members
- own and oversee all phases of employment including hiring, training, monitoring growth and progress, discipline, and termination
- be an effective park liaison through consistent communication across departments and corporate team
- provide memorable moments for customers by being proactive, responsive, and engaged
- resolve customer service issues through listening, discussion, resolution, and follow up
- manage park operations and expenses according to profit and loss statements
- oversee purchases, inventory, and park costs, renegotiating terms as necessary
- drive achievement of revenue goals in membership sales, birthday parties, and events
- collaborate with marketing to develop and coordinate park promotions
- train employees on how they contribute to revenue goals
- develop front desk agents to execute successful sales processes
- ensure staff understand their key performance metrics
- cultivate positive relationships within the local community
- oversee and evaluate departmental efficiency and implement processes
- ensure team compliance with safety standards and OSHA requirements
- monitor and maintain the safety and operation of attractions and equipment
- adjust staffing to meet safety demands
- complete inventory reports for facilities, parties, food and beverage, and vending
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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