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Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $96,200.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Life insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
Paid Time Off
Holiday pay
maternity leave
paternity leave
Casual Dress Environment
Tuition Reimbursement
Leadership Mentoring Opportunities
MTM Perks Discount Program
Job Description
MTM Transit is a leading transportation management company dedicated to enhancing community access for vulnerable populations such as the disabled, elderly, and transportation disadvantaged. Established in 2009 by MTM's leadership, MTM Transit was created to provide a hands-on management approach aimed at addressing complex transportation challenges faced by public transit agencies. The company is renowned for developing innovative, cost-effective, and practical solutions that improve the connectivity and efficiency of community transportation networks. Through initiatives such as mobility management tools, assessments, travel training, and comprehensive oversight of fixed route and paratransit services, MTM Transit continues to break down community barriers and... Show More
Job Requirements
- High school diploma or G.E.D
- 3-5 years of management experience in paratransit and fixed route transit industry
- Experience monitoring the delivery of contractual services
- Must possess a valid current driver's license
- Must possess excellent interpersonal skills and ability to work with a variety of people and job positions
- Ability to acquire in-depth knowledge of MTM Transit operations, company policies, and guidelines
- Ability to acquire in-depth knowledge of computerized transit routing systems
- Data analysis
- Exceptional interpretation and problem solving skills
- Ability to schedule, organize and prioritize multiple tasks
- Understanding of budget and cost analysis
- Moderate to advanced computer skills
- Ability working with data reporting and analytics
- Knowledge of ADA, DOT, FTA regulations
- Ability to establish key processes and procedures
- Ability to maintain high level of confidentiality
Job Qualifications
- High school diploma or G.E.D
- 3-5 years of management experience in paratransit and fixed route transit industry
- Experience monitoring the delivery of contractual services
- Must possess a valid current driver's license
- Excellent interpersonal skills and ability to work with a variety of people and job positions
- Ability to acquire in-depth knowledge of MTM Transit operations, company policies, and guidelines
- Ability to acquire in-depth knowledge of computerized transit routing systems
- Data analysis skills
- Exceptional interpretation and problem solving skills
- Ability to schedule, organize and prioritize multiple tasks
- Understanding of budget and cost analysis
- Moderate to advanced computer skills
- Ability working with data reporting and analytics
- Knowledge of ADA, DOT, FTA regulations
- Ability to establish key processes and procedures
- Ability to maintain high level of confidentiality
Job Duties
- Contract oversight and facilitation of client needs with anticipation of growth
- Identify potential risk and develop resolution processes
- Continually analyze program needs and productivity and adjust staffing and resources to ensure cost effectiveness
- Development of or oversight of documentation or work plans as required or needed
- Employee training and development
- Thorough understanding of the contract, MTM Transit policies and employee handbook guidelines
- Develop a working relationship with client to ensure exceptional customer service needs and problem resolution processes are in place
- Act as a liaison between MTM Transit and client to address any concerns or issues that may arise and do so in a timely manner
- Act in a consultative manner, developing and presenting annual plan reviews
- Provide education and information to client regarding MTM Transit procedures, services available, and changes within the Para-Transit industry
- Maintain a Safety First attitude with client and personnel
- Good understanding or local climate needs and issues pertaining to the passenger transportation industry
- Thorough understanding of ridership policies to ensure smooth transportation services
- Capability of addressing any questions / concerns regarding site transit program
- Maintain all employee and vehicle files in accordance with FTA and DOT guidelines
- Develop and maintain thorough knowledge of MTM Transit departments and compliance programs within each
- Monitor performance of direct reports and provide coaching and guidance
- Oversight of Federally mandated Drug and Alcohol program
- Perform additional duties as assigned or required
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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