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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $53,750.00 - $73,750.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Full salary range $53,750-$73,750
Incentivized bonus plan
Employee equity plan participation
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Short term disability insurance
long term disability insurance
401K with employer matching
Paid Time Off
discounted pet insurance
Discounts on products and services through LifeMart
Development training and company-sponsored events
Job Description
Charlotte Swim Academy, a proud partner of Emler Swim and Gym, is a renowned leader in aquatic education and swim instruction. Celebrated for its award-winning swim programs and consistent recognition as one of the Top 100 Places to Work and Best Places to Work year after year, this company epitomizes excellence in both service and employee satisfaction. As a swim school, its primary mission is to provide safe, effective, and enjoyable swim lessons to children, fostering confidence and their love for water activities. Located nationwide, Charlotte Swim Academy is well-known for its innovative programs and commitment to professional development, ensuring... Show More
Job Requirements
- Undergraduate college degree or 5 years of relevant leadership/work experience
- 2-3 years of management experience supervising a department, division, site, or team
- Proven success in leading, motivating and empowering a team
- A genuine love for teaching children
- Ability to recognize problems and resolve them on the spot
- Excellent customer service skills with a natural inclination to say yes
- Ability to set goals, create plans and convert plans into action
Job Qualifications
- Undergraduate college degree or 5 years of relevant leadership/work experience
- 2-3 years of management experience supervising a department, division, site, or team
- Proven success leading, motivating and empowering a team
- Genuine love for teaching children
- Excellent customer service skills
- Ability to set goals, create plans and convert them into action
Job Duties
- Hiring, coaching, leading and inspiring a team both in aquatics and customer service
- Drive exceptional customer experiences and satisfaction by leading front-line shifts and team development
- Calmly, positively and proactively respond to operational challenges
- Maintain a clean and safe facility environment
- Master the teaching curriculum and customer service practices
- Create a caring, fun, friendly and effective work environment
- Create and manage schedules and lead regular team meetings
- Manage employee engagement and retention
- Develop the operations team into industry leaders
- Directly manage key performance indicators to ensure efficient and effective location operation
- Manage and operate a profitable business
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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