Chuze Fitness logo

Chuze Fitness

General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Exact $70,880.00
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Work Schedule

Standard Hours
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Benefits

Free Chuze membership
1 Free membership for a friend or family member
Free iChuze membership
Professional training and growth opportunities
Discount on all retail purchases, vendor products, and smoothies (at applicable clubs)
Personal device stipend
Team building events and annual holiday parties
Medical insurance
Dental Insurance
Vision Insurance
Paid vacation
Paid sick time
Paid holidays
401k

Job Description

Chuze Fitness is a dynamic and innovative fitness company committed to revolutionizing the fitness industry by putting hospitality, community, and compassion at the forefront of their operations. As a growing and forward-thinking gym chain, Chuze focuses on creating a welcoming atmosphere where members and employees alike can thrive, fostering a culture of kindness and inclusivity. The company values diversity and actively seeks individuals from all backgrounds who demonstrate kindness, sociability, and a robust work ethic. By prioritizing people and cultivating an environment where employees can genuinely be themselves, Chuze Fitness differentiates itself from traditional gyms and fitness centers.
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Job Requirements

  • Able to read, write, and speak clearly in English
  • able to lead and manage a team of 20-30 employees
  • experience handling administrative and operational tasks
  • physically able to tour the club including walking and climbing stairs
  • able to bend, kneel, and perform repetitive arm movements
  • able to stand for long periods
  • able to perform repetitive phone work
  • proficient in typing and computer operations
  • ability to lift at least 50lbs

Job Qualifications

  • Proven leadership and team management experience
  • strong interpersonal and communication skills
  • experience in recruiting and onboarding employees
  • ability to handle administrative duties efficiently
  • effective problem-solving abilities
  • experience in fitness club or similar operational environment is preferred
  • familiarity with performance reviews and coaching documentation
  • capable of managing cross-departmental collaboration
  • strong organizational and multitasking skills
  • customer service-oriented mindset

Job Duties

  • Lead and train a team of 20-30 employees to go above and beyond in customer service, cleanliness, and culture
  • work alongside your team and complete the full scope of duties expected of the operations staff
  • recruit and onboard new talent by conducting phone screens and in-person interviews
  • oversee all functions of the club, including front desk operations, Kids Club, and Smoothie Bar, if applicable
  • work in close collaboration with the District Leadership Team in all aspects of club operations
  • regularly manage member concerns and guide the team in difficult situations by determining the proper course of action and implementing improvement initiatives
  • establish and maintain productive and proactive cross-departmental communication and understanding of fitness operations, maintenance, and troubleshooting processes
  • act as an extension of the Human Resources department
  • meet club metrics for operational excellence such as labor management, minimizing turnover, enhancing sales, facilities management, and quality assurance
  • develop all direct reports through one-on-one conversations, conducting performance reviews, and coaching documentation, including and up to termination
  • oversee timely completion of inventory orders and securing accurate inventory counts
  • promptly address and resolve emergent issues, ensuring continuous club operations and minimizing any disruptions to the business’ success
  • complete administrative tasks such as reporting, email management, and effective scheduling
  • prepare and facilitate monthly team meetings in collaboration with club department leaders and assistant manager(s)

OysterLink focuses on restaurant and hospitality jobs.

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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