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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
competitive pay
Paid Time Off
Company holiday pay
Medical insurance
Dental Insurance
Vision Insurance
401(k) retirement plan
Life insurance
short-term disability insurance
long-term disability insurance
Career development opportunities
training programs
Job Description
Wyant Heating & Air - Service Experts is a premier provider in the heating, ventilation, and air conditioning (HVAC) industry with a focus on delivering superior service and customer satisfaction. Located in Frederick, MD, this company is recognized as a leader in comprehensive home services, including HVAC, plumbing, and electrical solutions. Service Experts has built a reputation for innovation, operational excellence, and unwavering commitment to ethical business practices. They operate with the goal of not only meeting but exceeding customer expectations by providing reliable, high-quality services supported by a skilled and dedicated team of professionals. As part of a national... Show More
Job Requirements
- Bachelor's degree in business, finance, marketing, or related field
- 7-10+ years of progressive sales leadership experience in HVAC or consumer-focused home services
- Proven experience managing full P&L responsibilities
- Strong financial skills in forecasting, pricing, and budgeting
- Experience with compliance and ethical sales practices
- Demonstrated leadership ability to develop and retain talent
- Proficiency in CRM software and sales analysis tools
- Excellent communication and strategic thinking skills
Job Qualifications
- Bachelor's degree in Business, Finance, Marketing, or a related field
- MBA strongly preferred
- 7-10+ years of progressive sales leadership experience in HVAC, home services, or a consumer-focused field services industry
- Proven success managing sales operations with full accountability for revenue, margins, and profit and loss performance
- Advanced financial acumen, with experience in sales forecasting, pricing strategies, cost modeling, and budget management
- Strong understanding of compliance frameworks, ethical standards, and complaint resolution processes in a regulated or customer-sensitive environment
- Excellent leadership skills, with the ability to inspire, develop, and retain talent in high-growth, performance-driven settings
- Proficiency with CRM platforms such as Service Titan, sales performance dashboards, and business intelligence tools
- Strategic, analytical, and operationally focused with strong executive communication skills
Job Duties
- Lead the development and execution of sales strategies that drive top-line growth and sustainable profitability across service lines
- Own center sales performance, including revenue forecasting, pipeline health, pricing execution, margin protection, and cost of sales
- Set and manage performance targets, KPIs, to drive accountability and optimize sales productivity
- Analyze profit and loss statements, margin trends, and operational data to influence pricing models and ensure financial discipline
- Develop and implement programs to increase average ticket size, service bundling, close rates, and lead conversion
- Foster a high-performance, ethical sales culture through effective coaching, development, and field support
- Partner with field operations, finance, and marketing to ensure alignment on customer experience, labor costing, and marketing ROI
- Promote CRM adoption, accurate sales pipeline tracking, and data-driven decision-making across all levels of the team
- Monitor and address sales-related compliance risks, ensuring adherence to internal policies, regulatory requirements, and ethical sales practices
- Manage the investigation and resolution of ethical complaints, customer escalations, sales misconduct, or employees' complaints in coordination with HR, Legal, and Compliance
- Prepare and review compliance reports related to sales practices and ensure corrective actions are implemented when necessary
- Support talent acquisition, onboarding, and retention of high-performing sales professionals across the region
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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