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McDonald's logo

General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $45,000.00 - $60,000.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

competitive salary
Performance bonus
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
accident coverage
critical illness coverage
401(k)
flexible schedule
Paid Time Off
Free Employee Meals
employee discount
Career advancement opportunities
Accredited management training
Tuition Assistance
Savings program

Job Description

This job opportunity is with an independently owned and operated McDonald's restaurant franchise. As an independent franchisee, this restaurant functions as a separate entity from McDonald's USA, meaning all employment decisions such as hiring, staffing, and scheduling are handled exclusively by the franchisee organization. The franchisee is responsible for maintaining and operating the restaurant according to McDonald's standards while also tailoring management and operations to the local market needs. Applicants are explicitly informed that their employment application and related information will be accessible only by the franchisee organization, and McDonald's USA will not be involved in their recruitment or employment... Show More

Job Requirements

  • Must be at least 21 years of age
  • prior general manager experience running high volume locations
  • experience in quick service restaurants, hospitality, or retail
  • ability to work night, weekend and holiday shifts
  • ability to stand and walk 80% of the time
  • ability to lift up to 30 pounds
  • ability to work in a fast-paced high-volume environment
  • ability to influence team and KPIs
  • ServSafe certification active throughout tenure
  • Allergen certification active throughout tenure

Job Qualifications

  • High school diploma or equivalent preferred
  • college degree preferred
  • must be at least 21 years old
  • at least 2 years prior management experience
  • at least 1 year work experience in fast food, hospitality or retail environment
  • ServSafe certification required
  • Allergen certification required
  • Hamburger University Graduation required
  • completion of Fred 1-6, Crew Trainer Verification/Certification if applicable
  • Food Safety, OTP1 training
  • Foundations, Leadership Transitions Class, OTP2 training
  • Department Modules, DLIM Class
  • Campus Completion
  • Leading Great Restaurants training
  • ability to positively influence desired work behaviors
  • strong leadership skills
  • skilled at coaching, giving feedback, and driving accountability
  • confident leading a team
  • able to delegate effectively and focus on big-picture goals
  • clear communicator with emotional intelligence
  • ability to manage time and prioritize tasks in a fast-paced environment
  • effective in conflict resolution and team morale building
  • organized, adaptable, and focused on proactive solutions
  • strong understanding of food safety, labor laws, and compliance
  • experienced in managing KPIs like labor cost, food cost, and guest satisfaction
  • comfortable using reports and data to guide decisions
  • familiar with POS systems, scheduling tools, applicant tracking systems and inventory management
  • bilingual Spanish highly desirable

Job Duties

  • Hire, train, and develop a strong, effective team of managers
  • set clear expectations and hold the team accountable
  • coach and motivate managers and crew regularly to improve performance
  • lead performance reviews and handle disciplinary actions as necessary
  • build a positive, inclusive, and high-performing culture through constructive feedback and recognition
  • keep daily operations running smoothly through observing and coaching
  • monitor store KPIs for optimum performance
  • support managers in hitting service goals and proactive problem solving
  • ensure all pre-shift checks, travel paths and DSPT expectations are followed
  • enforce food safety, sanitation, and hygiene protocols
  • ensure compliance with health department regulations and labor laws
  • conduct regular audits and inspections to maintain operational standards
  • maintain a clean and organized restaurant environment
  • facilitate regular manager meetings to ensure alignment of goals
  • communicate effectively with team members, upper management, and vendors
  • resolve conflicts and operational issues promptly and professionally
  • ensure achievement of all restaurant objectives while following company guidelines
  • oversee deposits and safe counts
  • monitor hourly and daily sales, labor, and food cost metrics
  • review department specific reports to spot trends and opportunities
  • develop plans with department managers for improvement
  • drive profitability through continuous improvement and guest satisfaction
  • read and understand P&L and other financial reports to identify trends and opportunities for profitability
  • primary point of contact during internal/external audits and vendor visits
  • perform all other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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