Caribou Coffee logo

Caribou Coffee

General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Paid holidays
Training and development opportunities

Job Description

Caribou Coffee is a well-established coffeehouse chain known for creating day-making experiences that spark a chain reaction of GOOD. Founded with the purpose of serving exceptional coffee while fostering community impact, Caribou Coffee operates in numerous locations delivering high-quality beverages in a welcoming environment. This company places a strong emphasis on values such as teamwork, guest satisfaction, and business excellence which is reflected in its dedication to creating positive and lasting connections with both customers and employees. Caribou Coffee is an ideal workplace for individuals who want to be themselves while making a significant impact on their community and developing... Show More

Job Requirements

  • Minimum 1-2 years of restaurant, retail, or guest service management experience
  • Must be 18 years of age or older
  • Reliable transportation
  • Ability to work full-time including early mornings, evenings, weekends, and holidays
  • Willingness to learn new systems and tools

Job Qualifications

  • Minimum 1-2 years of restaurant, retail, or guest service management experience
  • Must be 18 years of age or older
  • Reliable transportation
  • Ability to work full-time including early mornings, evenings, weekends, and holidays
  • Willingness to learn new systems and tools
  • ServSafe certification or ability to obtain within 90 days preferred
  • Experience with sales building, profit and loss statements, recruitment, and training preferred
  • Aptitude for store systems such as Toast, CrunchTime, GoSpotCheck, EcoSure, TeamworX, Medallia, Workday, Beekeeper preferred
  • Valid driver's license preferred
  • High school diploma or GED equivalent preferred

Job Duties

  • Ensure the store is fully staffed and schedules are up to date
  • Build and maintain a high-performing team through goal setting, accountability, and training
  • Provide ongoing coaching, feedback, and recognition to team members
  • Lead team in delivering outstanding guest experiences and resolving issues
  • Drive store performance by increasing sales, managing budgets, and controlling expenses
  • Manage inventory and supply chain processes to support seamless operations
  • Maintain food safety, sanitation, and health standards

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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