Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $118,000.00 - $125,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
performance bonuses
Professional Development
Job Description
The hiring establishment is a renowned hotel known for its commitment to delivering exceptional guest experiences and operational excellence. This hotel operates in the competitive hospitality industry, where customer satisfaction, operational efficiency, and financial success are paramount to its ongoing reputation and growth. The company prides itself on maintaining high brand standards, fostering a positive workplace culture, and engaging closely with the local community and ownership to ensure continuous improvement and business development. As a key player in the hospitality sector, this hotel is dedicated to providing a welcoming environment for guests, innovative services, and maintaining a safe and compliant... Show More
Job Requirements
- Bachelor's degree in hospitality management business administration or related field preferred
- 5+ years of progressive hotel management experience with at least 2 years in a senior leadership role such as GM AGM or Director of Operations
- Strong financial acumen with proven success in budgeting forecasting and P&L management
- Demonstrated leadership team building and employee development skills
- Excellent communication negotiation and interpersonal abilities
- Experience with property management systems PMS financial reporting tools and Microsoft Office Suite
- Ability to thrive in a fast-paced environment and adapt to changing demands
- Some locations may require a drivers’ license and insurability to operate company vehicles
- Bilingual skills are a plus
Job Qualifications
- Bachelor's degree in hospitality management business administration or related field preferred
- 5+ years of progressive hotel management experience with at least 2 years in a senior leadership role such as GM AGM or Director of Operations
- F&B experience highly desired required for some locations
- Strong financial acumen with proven success in budgeting forecasting and P&L management
- Demonstrated leadership team building and employee development skills
- Excellent communication negotiation and interpersonal abilities
- Strong problem-solving and decision-making skills
- Experience with property management systems PMS financial reporting tools and Microsoft Office Suite
- Knowledge of brand standards if applicable and ability to maintain compliance
- Ability to thrive in a fast-paced environment and adapt to changing demands
- Some locations may require a drivers’ license and insurability to operate company vehicles
- Bilingual skills are a plus
Job Duties
- Lead manage and motivate all hotel departments ensuring alignment with company goals and brand standards
- Oversee daily hotel operations of all departments
- Drive financial performance by managing budgets controlling costs maximizing revenues and achieving profitability targets
- Monitor guest feedback and implement service improvement plans to ensure exceptional guest satisfaction and ensure all guest comments are responded to within brand service standards
- Recruit hire train and develop department leaders and line employees
- Establish performance goals conduct evaluations and hold staff accountable
- Ensure compliance with company policies brand requirements local laws and safety regulations
- Collaborate with sales and marketing teams to drive occupancy RevPAR and market share growth
- Oversee property maintenance and capital improvement projects to ensure quality standards
- Develop and maintain strong relationships with ownership groups community partners and brand representatives
- Handle escalated guest concerns and resolve operational challenges effectively
- Represent the hotel at industry community and brand related events
- Ensure compliance with all labor requirements compliance with federal state and local requirements as well as company policy and procedure
- Ensure compliance with all OSHA and Worker’s Compensation programs and compliance requirements reporting and training as directed
- Ensure all hiring practices discipline and terminations are conducted in accordance with company SOPs and are consistently applied to all associates
- Responsible for all human resources functions on property including performance management recruiting hiring onboarding payroll administration and processing dispute resolution and progressive discipline
OysterLink - a focused job platform for restaurants and hotels.
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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