Wawa, Inc. logo

Wawa, Inc.

General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $70,000.00 - $85,000.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Medical
Dental
Vision
mental health benefits
ESOP
401(k) matching
Education Assistance
store discounts
Paid Time Off
Paid parental leave

Job Description

Wawa, Inc. is a renowned convenience store and gas station chain located primarily in the Mid-Atlantic region of the United States. Known for its commitment to quality, convenience, and community spirit, Wawa has cultivated a loyal customer base by offering fresh hoagies, coffee, and a variety of everyday essentials in a welcoming environment. The company prides itself on being more than just a retail outlet; it strives to make life better every day by emphasizing excellent customer service and creating a positive workplace culture. With a strong focus on associate ownership and development, Wawa has established itself as a leader... Show More

Job Requirements

  • High school diploma or GED equivalent
  • Flexible availability to work various shifts, including weekends, and holidays, to meet business needs
  • Proven leadership experience in fast-paced retail, food service, or fuel environments
  • Proven ability to coach, develop, and inspire career growth in individuals
  • Excellent communication, customer service, and relationship-building skills
  • Highly organized, detail-oriented, and able to manage multiple priorities independently
  • Skilled in problem-solving, critical thinking, and decision-making
  • Solid understanding of store financials and their impact on business performance
  • Demonstrated ability to proactively recognize trends and drive change to achieve optimal business results

Job Qualifications

  • High school diploma or GED equivalent
  • Flexible availability to work various shifts, including weekends, and holidays, to meet business needs
  • Proven leadership experience in fast-paced retail, food service, or fuel environments
  • Proven ability to coach, develop, and inspire career growth in individuals
  • Excellent communication, customer service, and relationship-building skills
  • Highly organized, detail-oriented, and able to manage multiple priorities independently
  • Skilled in problem-solving, critical thinking, and decision-making
  • Solid understanding of store financials and their impact on business performance
  • Demonstrated ability to proactively recognize trends and drive change to achieve optimal business results

Job Duties

  • Oversee daily store operations, ensuring safety, service, and efficiency while maintaining compliance with audits, policies, and all regulations
  • Own accountability to meet or exceed performance targets by reviewing financial reports and executing merchandise and inventory plans
  • Analyze trends, control costs, reduce waste, and manage cash procedures to ensure profitability
  • Monitor trends and proactively collaborate with peers to develop action plans that drive optimal results
  • Ensure store-wide safety, service, and operational excellence by executing policies, driving compliance, managing safety programs, and implementing continuous improvement initiatives
  • Champion company initiatives, communicate the why behind changes, and ensure successful implementation and long-term adoption of programs and processes
  • Create an inclusive, collaborative team culture focused on achievement, motivation and customer service
  • Hire, train, and develop a high-performing team through coaching, performance management, and ongoing feedback
  • Support leadership development and drive a culture of excellence through formal talent management processes, training and onboarding
  • Maintain proper coverage in a 24/7 environment through strategic scheduling and resource allocation
  • Ensure a seamless and satisfying shopping experience by actively responding to customer feedback, resolving issues, and creating plans to exceed expectations

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Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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