Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $75,000.00 - $85,000.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Paid Time Off
healthcare
401k Match
Job Description
OTG Concessions Management, LLC is a pioneering company revolutionizing the hospitality industry by elevating airport dining and retail experiences to new heights. With operations in more than 300 in-terminal dining and retail locations spread across 11 airports, OTG employs over 5,000 Crewmembers who serve millions of travelers annually. This company is dedicated to transforming typical airport experiences into unique, high-quality hospitality engagements, setting itself apart with outstanding service and innovative food and retail concepts. OTG emphasizes creating an environment where employees can grow, explore, and reach their full potential, offering industry-leading compensation and benefits such as paid time off (PTO),... Show More
Job Requirements
- Degree in hospitality or culinary field is preferred
- Minimum of 3 to 5 years of senior managerial experience in multi-unit concepts
- 1 to 3 years of retail experience (convenience store) a plus
- Proficient knowledge of P&L budgeting and forecasting
- Strong culinary background and fine dining experience are a plus
- Commitment to service of customers, crew, co-workers, and management
- Demonstrated dependability, personal drive, and leadership
- Ability to lead by example
- High level of integrity, work ethic, passion, and commitment to OTG values
- Ability to train, delegate, coach, and aid in the development of crewmembers
- Excellent verbal and written communication skills
- Must be able to work varied hours/days, nights, weekends, holidays, and during inclement weather conditions
Job Qualifications
- Degree in hospitality or culinary field is preferred
- Minimum of 3 to 5 years of senior managerial experience in multi-unit concepts
- 1 to 3 years of retail experience (convenience store) a plus
- Proficient knowledge of P&L budgeting and forecasting
- Strong culinary background and fine dining experience are a plus
- Commitment to service of customers, crew, co-workers, and management
- Demonstrated dependability, personal drive, and leadership
- Ability to lead by example
- High level of integrity, work ethic, passion, and commitment to OTG values
- Ability to train, delegate, coach, and aid in the development of crewmembers
- Excellent verbal and written communication skills
Job Duties
- Promotes an attitude of pride, cooperation, and success in the unit
- Accountable for the ordering process and overall unit budgets in the unit
- Accountable for all cost and sales projections on a weekly basis
- Ensure cost-effective and efficient staffing and adherence to labor budgets
- Accountable for unit scheduling managers as well as crewmembers
- Provides leadership to the managers and crewmembers in the unit
- Accountable for establishing and maintaining high standards for food quality and customer service
- Directs the managers and crewmembers to achieve company standards
- Administrates and follows-up management and crewmember training
- Assigns and defines areas of responsibility for the managers, establishing and settling deadlines
- Directs the team toward achieving the unit's financial goals
- Maintains a positive work environment for both the management team and staff
- Provides a workplace free from hazards, following all safety policies set forth by the company
- Accountable for leading the recruitment of FOH staff
- Accountable for knowing and understanding the crewmember handbook and CBA and communicating the OTG policies and procedures with consistency
- Oversees CIBO Markets in assigned quadrants
- Complete other tasks as assigned
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Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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