MyEyeDr. logo

MyEyeDr.

General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Tax-free savings plan
Life insurance
vision coverage
associate discounts
401(k) Plan
Paid Time Off
Paid holidays

Job Description

MyEyeDr. is a high-growth, premier healthcare company that offers a total vision care concept combined with a unique retail experience. Founded on the principles of accessibility and personalized patient care, MyEyeDr. sets itself apart from other industry players by welcoming all types of insurance plans and offering a broad, stylish selection of eyewear to meet the needs of a diverse patient base. The company's trusted community doctors and dedicated teams are focused on delivering exceptional and individualized care to each patient at every interaction. This patient-first philosophy is supported by a collaborative and inclusive work environment that encourages professional growth... Show More

Job Requirements

  • Undergraduate degree or relevant experience
  • 2+ years in a leadership role
  • Experience managing employees
  • Ability to drive business and sales operations in a fast-paced customer-facing environment
  • Strong communication skills
  • Detail oriented
  • Demonstrated leadership qualities
  • Commitment to exceptional service
  • Willingness to learn about optical industry and products
  • Ability to collaborate effectively
  • Availability for some evening and weekend shifts

Job Qualifications

  • Undergraduate degree or relevant years of experience serving in a management position (Retail/Hospitality strongly preferred)
  • 2+ years in a leadership facing role serving as the main decision maker
  • Experience leading two or more employees to help achieve sales and operational objectives
  • Experience driving business and sales operations in a complex, customer-facing, fast-paced environment
  • Effective communicator, detail oriented and a strong leader that demonstrates the values of MyEyeDr.
  • Upholds exceptional service standards and acts as a mentor to our team members and patients
  • A servant leadership style with strong drive for result, business acumen and an entrepreneurial spirit
  • Willing to learn about industry, product, full scope optical office roles, and services
  • A natural leader with the ability to coach and inspire team members
  • Team player who is willing to collaborate with all to provide the best patient experience

Job Duties

  • Build and foster a purpose driven team through recruitment and onboarding, as well as ongoing training and development
  • Have direct responsibility for financial success of your office through managing behaviors that drive KPI performance
  • Collaborate with doctor(s), home office support, and associate members to provide seamless patient experience
  • Deliver key performance indicators with flawless execution of patient experiences and provide in the moment coaching to other office leaders and team members
  • Maximize optometric partnerships through participation and involvement in coverage, walk-in availability and doctor availability
  • Lead Doctor of Optometry business partnership and on-going relationship
  • Maintain HR policies and compliance to promote a productive and safe work environment to our team members and patients
  • Lead performance and development in partnership with our District Manager for all team members
  • Ensure our optical merchandise meets standards, patient requirements and requests

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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