Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $60,000.00 - $65,000.00
Work Schedule
Flexible
Benefits
competitive pay
Medical insurance
Dental Insurance
Vision Insurance
Paid parental leave
FSA
HSA
Commuter benefit Program
401(k) with Company Match
Employee assistance program
Paid Time Off
Discount Program
Flexible work schedule
Career growth opportunities
Job Description
Potbelly is a well-known fast-casual restaurant chain specializing in delicious sandwiches, salads, and soups served in a welcoming and vibrant atmosphere. With a focus on delivering great food paired with good vibes, Potbelly locations serve as community hubs where customers can enjoy tasty meals while feeling a sense of belonging. The brand values teamwork, customer satisfaction, and a positive, inclusive work environment, making it an exciting place for both patrons and employees. Potbelly is committed to competitive compensation and providing a supportive workplace with opportunities for growth and development.
The General Manager at Potbelly plays a critical leadershi... Show More
The General Manager at Potbelly plays a critical leadershi... Show More
Job Requirements
- Ability to stand and walk for 8-9 hours or as needed
- Ability and stamina to work a minimum of 45 hours per week
- Ability to lift up to 10 pounds frequently and up to 50 pounds occasionally
- Open availability
- Illinois applicants must become food safety certified within 30 days of employment
- Ability to handle allergens including peanut products, egg, dairy, gluten, soy, seafood, and shellfish
- Friendly and customer service oriented
- Strong organizational skills and ability to multitask
- Enjoy higher levels of noise from music, customer and employee traffic
- Ability to maintain deadlines and prioritize while running a shift
- Ability to manage scheduling and labor goals
- Ability to create a positive and inclusive team environment
- Knife skills are a plus
Job Qualifications
- Minimum of at least 2 years as a general manager in a restaurant or retail environment with P&L responsibility preferred
- Strong written and verbal communication skills
- Ability to build and develop strong teams and handle conflict resolution
- Strong interviewing skills
- Ability to write effective schedules and maintain labor goals
- Microsoft Office skills
- Strong business acumen
- Ability to understand and interpret financial reports
- Experience managing fast-paced operations
- Customer service oriented
- Problem-solving skills
Job Duties
- Train, coach, and develop all shop team members to realize their potential
- Assess staff abilities and create and implement effective development plans
- Interview, select, and hire staff who represent Potbelly values
- Develop and maintain Good Vibes culture that fosters strong attraction and retention
- Effectively schedule associates, certified trainers, and shift leaders
- Update communication board with critical shop information
- Hold regular meetings with key shop staff
- Effectively delegate tasks to team and ensure a high standard of execution
- Ensure all security procedures are followed
- Ensure back-of-the-house procedural standards are met
- Count drawers and follow daily cash handling procedures
- Drive neighborhood shop marketing and promotions to maximize sales potential
- Control cost of goods, variances, and inventories within the shop
- Create a marketing plan and lead local shop marketing
- Control assigned P&L line items
- Spend 80-90% of time on the shop floor in the front of the house
- Maintain deadlines and prioritize while running an effective shift
- Comply with health and safety standards for food, cleanliness and safety
- Handle customer complaints and issues effectively
- Perform other duties as assigned
Restaurants and hotels use OysterLink to hire.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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