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General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $220,000.00 - $240,000.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
performance bonuses

Job Description

Pacific Hospitality Group is a distinguished hospitality company renowned for its owner/operator approach, which offers unique value to investors and team members alike. This family-focused company is deeply committed to long-term ownership and sustainable growth, a philosophy that enables it to nurture and expand both its business and its staff. Operating primarily in the hotel and resort industry, Pacific Hospitality Group emphasizes creating memorable guest experiences while maintaining strong community ties and upholding core values centered on integrity and respect. The company prides itself on principled entrepreneurship, fostering a culture of knowledge, change, humility, and fulfillment. With a clear vision... Show More

Job Requirements

  • Three or more years of related experience as a general manager or assistant general manager
  • Solid knowledge of hotel management, service standards, guest relations, and etiquette
  • Ability to lead strong work teams in a high volume environment
  • Ability to mentor and train staff
  • Ability to develop and maintain operating and control processes
  • Bachelor’s degree in hospitality management preferred
  • Ability to prepare budgets and analyze financial reports
  • Strong problem solving and decision making skills
  • Ability to remain calm and alert during high pressure or emergency situations

Job Qualifications

  • Three or more years of related experience as a general manager or assistant general manager in a similar setting
  • Solid knowledge of hotel management, hotel service standards, guest relations, and etiquette
  • Proven leadership skills in managing strong and effective work teams in a high volume, time sensitive environment
  • Ability to mentor and train staff to meet or exceed guest expectations
  • Experience developing and maintaining effective operating and control processes for maximum efficiency
  • Bachelor’s degree in hospitality management preferred
  • Strong sales skills with the ability to negotiate and close sales
  • Expertise in preparing budgets and analyzing profit and loss statements
  • Ability to analyze complex financial data and solve problems under pressure

Job Duties

  • Provide executive level leadership to drive overall operating and financial performance
  • Prepare annual budget and achieve or exceed budgeted revenues while controlling expenses
  • Ensure quality while minimizing waste to maintain profitability
  • Oversee sales and marketing teams to optimize revenue from all departments including rooms, food and beverage, spa, recreation, parking, and gift shop
  • Drive a culture of outstanding service ensuring exceptional and consistent guest experiences
  • Maintain the property's physical appearance and oversee preventative maintenance and repair
  • Develop a world-class management team fostering engagement, performance, and open communication
  • Direct talent acquisition, training, supervision, development, discipline, and counseling of team members
  • Monitor and enforce safety policies and respond promptly to potential safety issues or emergencies

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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