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General Manager

CRAVE American Kitchen & Sushi Bar

General Manager

Sioux Falls, SD, USA|Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $49,200.00 - $73,600.00
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Work Schedule

Rotating Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible schedule

Job Description

CRAVE is a renowned restaurant known for delivering an exceptional dining experience that goes beyond just food, aiming to create memorable moments for every guest. As a distinguished establishment in the hospitality industry, CRAVE prides itself on its commitment to exceptional service standards, a warm and welcoming atmosphere, and a passionate team dedicated to upholding the spirit of hospitality. With a reputation for high-quality food and beverage offerings and a strong emphasis on guest satisfaction, CRAVE has built a loyal customer base by ensuring every guest leaves happy.

At CRAVE, the role of General Manager is pivotal in maintaining ... Show More

Job Requirements

  • 6 years of experience
  • Supervisory experience including alcoholic beverage service
  • Completed Alcohol Service Training Course
  • Experience managing cost controls
  • Experience managing POS systems and daily cash controls
  • Operational knowledge of cash register and cash handling procedures
  • Strong marketing and sales skills
  • Excellent guest service and organization skills
  • Effective communication skills
  • Time management and prioritization abilities
  • Delegation skills
  • Ability to work independently and in teams
  • Good judgment and decision-making
  • Ability to multitask
  • High personal integrity and ethical behavior
  • Proficiency in Microsoft Office
  • Knowledge of Aloha, Compeat, Tripleseat and Hotschedules
  • ServSafe or Department of Health certification preferred

Job Qualifications

  • 6 years of experience with supervisory responsibilities including alcoholic beverage service
  • Completed Alcohol Service Training Course
  • Previous experience managing cost controls
  • Experience managing POS systems and daily cash controls
  • Operational knowledge of cash register, cash handling procedures and reconciliation of multiple cash banks and reports
  • Strong marketing and sales background
  • Excellent guest service skills
  • Excellent organization skills
  • Excellent communication skills both written and verbal
  • Ability to manage time effectively and prioritize tasks
  • Ability to delegate tasks effectively
  • Ability to work independently and as part of a team
  • Demonstrates good judgment and decision-making skills
  • Ability to multitask and maintain focus despite interruptions
  • High standards of personal integrity and ethical behavior
  • Proficient in Microsoft Office: Word, Excel and PowerPoint
  • Knowledge of Aloha, Compeat, Tripleseat and Hotschedules
  • ServSafe or Department of Health certification a plus

Job Duties

  • Oversee and manage all areas of the restaurant and make final decisions on matters of importance to guest service
  • Assess staffing requirements and recruit staff when needed
  • Facilitate changes and policies to ensure management staff is following company procedures, and that the information is cascaded down to the entire staff
  • Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility and labor costs
  • Responsible for ensuring that all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures
  • Manage staff performance in accordance with established standards and procedures
  • Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas, ensuring compliance with operational standards, company policies, and federal/state/local laws
  • Maintain professional restaurant image, including cleanliness, proper uniforms, and appearance standards
  • Estimate food and beverage costs and work with home office staff for efficient provisioning and purchasing of supplies, supervise portion control and quantities of preparation to minimize waste
  • Ensure positive guest service in all areas, respond to complaints, taking appropriate actions to turn dissatisfied guests into return guests

OysterLink is a restaurant, hospitality, and hotel job platform.

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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