Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $70,304.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
Community Involvement Programs
Job Description
American Golf is a respected leader in the golf hospitality industry, recognized for elevating the game and enhancing the communities it serves. With a deep expertise in golf operations and club culture, American Golf creates welcoming and memorable experiences for each guest and member, making the game accessible and enjoyable for all. The company is dedicated to course care, exceptional service, and thoughtfully crafted environments that encourage people to play, connect, and feel at home. Beyond being a sport, golf is viewed by American Golf as a place where relationships grow, traditions thrive, and a sense of community is fostered.... Show More
Job Requirements
- Bachelor's degree in business management hospitality or a related field preferred
- Minimum of 5 years of general manager experience preferably in golf hospitality or service-driven environments
- Proven financial management experience including P&L responsibility
- Strong leadership and communication skills
- Ability to manage and develop a diverse team
- Proficiency with Microsoft Office and relevant software systems
- Availability to work evenings weekends and holidays
- Physical ability to stand walk bend reach and lift up to 50 pounds
- Knowledge of golf industry trends and operations
- Certification from PGA or LPGA preferred
Job Qualifications
- Minimum of 5 years of General Manager experience preferably in golf hospitality or service-driven environments
- 1-2 years of experience managing food and beverage operations of $1M or more
- 2-3 years of experience managing financials including profit and loss statements
- Proven ability to develop and execute financial and operational plans
- Strong leadership communication and organizational skills
- Experience conducting performance evaluations and managing employee relations
- Proficiency in Microsoft Word Excel PowerPoint
- Experience with CRM systems Point of Sale systems and timekeeping platforms (ADP/Kronos preferred)
- Familiarity with collaboration tools such as MS Teams Zoom and Workplace
- Working knowledge of social media platforms including LinkedIn Facebook Instagram TikTok and others
- Knowledge of the golf industry
- PGA or LPGA certification
Job Duties
- Serve as the primary leader and ambassador for the club fostering strong relationships with members guests associates and the surrounding community
- Maintain visibility and open communication through daily walkthroughs and regular engagement with members and guests
- Address member and guest concerns promptly and professionally to drive satisfaction retention and loyalty
- Operate the club in a fiscally responsible manner in alignment with approved budgets and ownership expectations
- Oversee profit and loss performance including revenue labor cost controls and inventory management
- Review financial reports general ledger activity accounts payable and accounts receivable on a regular basis to ensure accuracy and timely follow-up
- Monitor inventory levels across merchandise food and beverage to balance service quality and cost efficiency
- Drive revenue growth by acting as the sales leader for the club including oversight of reservations tee sheets utilization and pricing integrity
- Analyze demand patterns and initiate promotional demand-management and demand-creation strategies
- Support membership growth event sales and utilization through strategic outreach and relationship building
- Recruit hire train develop and retain a diverse high-performing management and hourly team
- Provide clear direction coaching performance feedback and corrective action when necessary
- Lead weekly department head meetings and bi-monthly all-staff meetings to ensure alignment and accountability
- Serve as a role model by demonstrating the professionalism work ethic and values expected of all American Golf employees
- Partner closely with the Superintendent Food and Beverage Director and department heads to ensure operational excellence and adherence to American Golf standards
- Ensure the club operates in compliance with all applicable federal state and local laws and regulations
- Enforce all safety health and sanitation standards across the property
- Oversee facility condition and maintenance to ensure a safe welcoming and well-maintained environment
- Act as the clubs community liaison by engaging with local organizations special interest groups and partners to support membership and event growth
- Maintain strong working relationships with ownership and represent American Golf Corporation professionally and transparently
- Perform other related duties as assigned to support business needs and organizational objectives
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Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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