Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $220,000.00 - $240,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
Life insurance
Job Description
Pacific Hospitality Group is a family-focused company recognized for its owner/operator business model that provides unique value to investors and team members alike. Committed to long-term holdings rather than short-term gains, the company fosters growth opportunities for its business operations and its employees. Their vision centers around enriching lives by creating memorable experiences, giving back to local communities, and honoring spiritual values through ethical business conduct. Their guiding principles include integrity, compliance, value creation, principled entrepreneurship, customer focus, knowledge, adaptability to change, humility, respect, and fulfillment. This approach ensures sustainable growth and long-lasting relationships with guests and stakeholders.
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Job Requirements
- Bachelor's degree in hospitality management preferred
- Three or more years of experience as a General Manager or Assistant General Manager in a similar setting
- Solid knowledge of hotel management, service standards and guest relations
- Ability to lead and train teams in a high volume environment
- Experience in budget preparation and financial analysis
- Strong problem-solving skills
- Ability to work under pressure and handle difficult situations calmly
Job Qualifications
- Three or more years of related experience as a General Manager or Assistant General Manager in a similar setting
- Solid knowledge of hotel management, hotel service standards, guest relations, and etiquette
- Ability and experience in leading strong and effective work teams in a high volume, time-sensitive environment
- Ability to mentor and provide training resulting in staff that meets or exceeds guest expectations
- Ability to develop and maintain effective operating and control processes
- Bachelor's degree in hospitality management is preferred
- Strong knowledge of sales techniques with skills to negotiate and close sales is preferred
- Experience preparing budgets and analyzing profit and loss statements is preferred
- Ability to define problems, collect data, establish facts, and draw valid conclusions
- Attention to detail and ability to remain calm and alert under pressure
Job Duties
- Provide executive level leadership to drive overall operating and financial performance
- Prepare annual budget and achieve or exceed budgeted revenues while controlling expenses and maximizing profitability
- Ensure quality while minimizing waste to maintain profitability
- Ensure sales and marketing teams optimize resources to meet or exceed budgeted revenue
- Drive revenue and profitability for all departments including rooms, food and beverage, spa, recreation, parking, and gift shop
- Drive a culture of outstanding service ensuring guests receive consistent, exceptional service
- Ensure property physical appearance exceeds standards and oversee security and safety functions
- Ensure compliance with organizational policies and laws
- Develop a world-class management team, inspire and engage team members
- Direct selection, training, supervision, development, discipline, and counseling of team members
- Conduct performance evaluations for management staff
- Review and enforce all safety policies and procedures and act promptly on safety issues
- Monitor guest service activities and handle any guest concerns or complaints
- Maintain quality community relationships and represent the hotel in public forums
OysterLink - a focused job platform for restaurants and hotels.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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