Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $44,600.00 - $66,600.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Travel perks
optional daily pay
Health Insurance
Life insurance
401k
Paid Time Off
Dental Insurance
Vision Insurance
Employee assistance program
Referral program
Job Description
Resolute Road Hospitality is a leading national third-party hospitality management company known for its commitment to excellence, innovation, and fostering a supportive work environment. The company prides itself on delivering top-tier service experiences and providing limitless career growth opportunities for its employees. With a reputation for dynamic leadership and an employee-centric culture, Resolute Road Hospitality seeks to redefine industry standards and enrich the communities where it operates. The company emphasizes training, professional development, and a collaborative work culture, ensuring that every team member can reach their full potential.
The opening of the first-ever dual-branded hotel in Caldwell, Idaho,... Show More
The opening of the first-ever dual-branded hotel in Caldwell, Idaho,... Show More
Job Requirements
- Bachelor’s degree in hotel/restaurant management, business administration or related field preferred
- 5-7 years of hospitality industry experience required
- TIPS (Training for Intervention Procedures) certification required or must be obtained prior to employment
- Previous General Manager experience preferred
- Proficient English language skills required
- Strong communication skills
- Proficient computer skills including MS Office
- Ability to work in fast paced environment
- Ability to prioritize and manage multiple tasks
- Leadership experience
- Ability to work independently and as part of a team
- Ability to evaluate team performance fairly and consistently
- Ability to analyze and interpret complex information
- Flexibility to work varying schedules including nights, weekends and holidays
Job Qualifications
- TIPS (Training for Intervention Procedures) certification required or must be obtained prior to employment
- Bachelor’s degree in hotel/restaurant management, business administration, management or similar degree preferred, or equivalent combination of education and experience
- 5-7 years of experience in hospitality industry required, 10+ years preferred
- Previous General Manager experience preferred
- Knowledge of sales process, client base, and general market knowledge
- Knowledge of revenue management and ability to forecast business on both short-term and long-term basis
- Basic to advanced knowledge of budget adherence and monthly financial analysis
- Proficient in spoken, written, and comprehension of English language required, additional language skills desired
- Strong written and verbal communication skills
- Proficient computer skills including MS Office products and knowledge of brand operating systems
- Ability to work in fast paced environment
- Ability to prioritize, organize, and manage multiple tasks
- Demonstrated leadership by example for all team members
- Ability to work independently with minimal supervision and collaborate as part of a team
- Fair and consistent team member performance evaluation skills
- Analytical skills to study, analyze and interpret complex information to improve practices or develop new approaches
- Ability to develop and maintain rapport with key community contacts to ensure visible community presence
Job Duties
- Proactively lead the operations of housekeeping, front desk, food and beverage, sales, and engineering departments to maximize financial performance and guest satisfaction while upholding brand standards, reinforce culture, and develop team members and future leadership
- Ensure staff receive proper training for each position, including safety training and standard operating procedures
- Manage human resources functions of the hotel by controlling turnover, motivating employees, focusing on employee development and retention
- Conduct regular staff and employee meetings
- Ensure all departments are profitable and maintain a cohesive working relationship
- Delegate authority and assign responsibility to all employees and supervise all work activities
- Facilitate open employee communication to discern grievances and respond to grievances in accordance with company policy
- Respond to guest requests and complaints timely, efficiently, appropriately, and professionally
- Responsible for hotel brand satisfaction scores and all scores derived from guest feedback
- Oversee service quality, operational efficiency, guest satisfaction, standards compliance, and financial performance
- Allocate funds, authorize expenditures, and assist management company in budget planning
- Protect hotel assets by enforcing and maintaining a preventative maintenance program
- Produce required weekly and monthly reports and inventories while meeting deadlines for submittal
- Responsible for all hotel inventories and par levels, reconciliation of purchases and approval/submittal of invoices
- Participate in sales and revenue management efforts through daily interaction with sales/revenue managers
- Coordinate capital improvement projects to maintain and upgrade quality standards, protect property image, and prevent neglect or deterioration
- Assist in creating and achieving realistic and attainable operational goals and profitability objectives
Restaurant, hotel, and hospitality jobs on OysterLink.
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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