Jamba Juice logo

Jamba Juice

General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Rotating Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
Paid holidays

Job Description

Jamba is a leading company in the health-focused beverage and snack industry, renowned for delivering nutritious and delicious products that promote well-being and an active lifestyle. As a well-established brand, Jamba operates multiple store locations dedicated to providing outstanding customer experiences while maintaining high standards of quality and service. The company prides itself on its commitment to brand excellence, community engagement, and continuous growth and innovation in the retail food service sector. Jamba has built a reputation as a vibrant, fast-paced environment where team members are encouraged to grow professionally and contribute to the overall success of the brand through... Show More

Job Requirements

  • must be 21 years of age
  • must be able to work 50 hours per week
  • must be able to work variable shifts including openings, mid-day shifts and closings
  • 2-4 years experience managing others
  • high school graduate or commensurate Jamba experience required
  • computer skills including some Microsoft software and register skills
  • must be able to lift 30-40 lbs regularly
  • ability to stand, bend, reach and scoop throughout assigned shift
  • ability to be mobile in walk-in refrigerator and freezer with temperatures from 40 degrees F to -10 degrees F

Job Qualifications

  • high school graduate or commensurate Jamba experience
  • 2-4 years experience managing others
  • computer skills including Microsoft software and register skills
  • ability to lead and motivate a team
  • knowledge of food safety and operational standards
  • ability to analyze financial data
  • strong communication and leadership skills
  • ability to handle customer service issues effectively
  • capability to train and develop team members
  • experience creating and executing business plans
  • community engagement skills

Job Duties

  • understands and communicates the company’s mission and objectives
  • provides the direction, leadership and communication necessary to achieve sales results and operating plan goals for the store
  • achieves store quantitative objectives including sales, labor COGS, shrinkage and expense management
  • communicates all shift issues, concerns and needs to the DM or AGM
  • responsible of maintaining operational excellence in each store
  • responds to directives in an accurate and timely manner and ensures the same compliance of the store team
  • recognizes and rewards outstanding performance of store team members
  • demonstrates exceptional leadership behaviors
  • strives for the ultimate in store customer service experiences and impressions
  • ensure stores have adequate shift coverage
  • oversee recruiting, hiring and training practices
  • train store management teams to handle service issues
  • motivate and mentor team members on customer product suggestions and information
  • educate and engage community and store customers on products and services
  • adhere to and have knowledge of all company policies and procedures
  • maintain impeccable standards concerning store maintenance, housekeeping and supplies
  • regulate the ordering of supplies
  • coach, counsel and direct team members
  • lead the team in execution of Jamba standards
  • provide performance feedback
  • lead and manage shifts acting as manager in charge
  • deploy team members to meet business demands
  • communicate clearly and accurately
  • follow all food safety, cash handling and operations procedures
  • ensure team members master store stations
  • coordinate off site program customer visits and deliveries
  • train and onboard new team members and shift managers
  • provide constructive performance feedback
  • respond to management performance reviews and objectives
  • recruit and maintain a pipeline of qualified team members
  • create store plan to support regional and company initiatives
  • utilize financial tools and analyze financial reports
  • provide direction and communication for sales results and goals
  • engage and educate community on customer value proposition
  • analyze financial data and ensure productivity.

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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