Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $50,000.00 - $60,000.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Vision Insurance
Dental Insurance
long-term disability insurance
short-term disability insurance
Life insurance
401k Match
pet care discounts
Paid Time Off
Career growth opportunities
Job Description
Destination Pet is a forward-thinking company dedicated to revolutionizing the pet care industry by fostering a connected network of passionate professionals. Known as One Pack, the team at Destination Pet works collaboratively to elevate the love and lives of pet families, emphasizing innovation, trustworthiness, and exceptional service. This pet-centric organization places great value on creating a positive community impact through creative solutions and dedicated care. They are committed to building a culture that supports growth, inclusivity, and a shared passion for pets and their well-being.
Currently, Destination Pet is seeking a General Manager to lead their team at the Zions... Show More
Currently, Destination Pet is seeking a General Manager to lead their team at the Zions... Show More
Job Requirements
- Must be able to work evenings, weekends and holidays
- Must frequently lift 40 pounds
- Must be able to be on feet for the duration of the shift
- Must be able to stand, walk and climb stairs frequently
- Must be able to work on computer system and multi-line telephone
- Must be able to handle dogs on leashes
- Must be able to work in an environment with exposure to disinfectant, sanitation chemicals, animal dander and excretions
Job Qualifications
- BS/BA degree is a plus
- Passionate team player and strong motivator
- Strong background in driving performance excellence through people management
- Five plus years in full P&L management preferably in hospitality, service or retail
- Experience in problem-solving and sound judgment
- Proficiency in Microsoft Office Suite and database applications
- Ability to multi-task with strong time management
- Ability to complete assignments accurately under strict deadlines
- Excellent oral, writing and analytical skills
- Strong interpersonal, communication and motivational skills
- Exceptional customer service experience and skills
- Veterinary, boarding or grooming experience required
- Experience managing inventory and accounts payable
Job Duties
- Supports the mission, vision, culture and policies of Destination Pet
- Ensures exceptional customer service through personal contact with customers, associate training, resolution of customer complaints, and delivery of services
- Collaborates with Destination Pet Support Staff including Operations, Human Resources, Marketing, Facilities, Legal
- Ensures cohesiveness of all aspects of pet care services and cross training where necessary
- Manages all staff including recruiting, hiring, motivating, training, promoting, counseling, and terminations
- Oversees staff scheduling while managing to a set budget
- Manages center payroll and ensures timely approval
- Ensures compliance with labor laws such as OSHA, EEOC, ADA, Fair Labor Practices
- Conducts safety training and enforces safety policies
- Prepares and delivers annual performance reviews
- Monitors and responds to pet guest needs for safety and comfort
- Resolves customer and staff complaints
- Manages center's social media accounts
- Creates and executes local marketing programs
- Attends community events and partners with local businesses
- Maintains inventory and manages reorders
- Oversees center maintenance needs
- Utilizes financial reports and statistics
- Manages cash transactions and end-of-day cash balancing
- Ensures timely bank deposits
- Promotes Destination Pet's programs in the community
- Assists other team members
- Performs other assigned duties
OysterLink simplifies hospitality hiring.
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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