General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $42,600.00 - $63,700.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
performance bonuses
Professional Development

Job Description

The Marriott International group is a globally recognized leader in the hospitality industry, known for its commitment to delivering exceptional guest experiences, maintaining high brand standards, and fostering a culture of excellence among its associates and management teams. Marriott properties are synonymous with quality, comfort, and professionalism, making them a preferred choice for travelers worldwide. With a reputation built over decades, Marriott continues to evolve by offering innovative services, sustainable practices, and a focus on inclusivity and community engagement. Each Marriott hotel operates as a vibrant part of the local community while maintaining the brand’s global standards and values.
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Job Requirements

  • Must be able to work extended or flexible hours, including weekends and holidays, based on business demands
  • Ability to occasionally lift up to 30 lbs and move throughout the property to observe and support operations
  • Must maintain a valid driver’s license and a satisfactory driving record (MVR)
  • Strong communication and interpersonal skills
  • Demonstrated ability to make sound decisions under pressure and balance multiple priorities effectively
  • Deep understanding of Marriott brand standards, service philosophy, and performance metrics
  • Financially astute with a proven track record of meeting or exceeding budgeted GOP and RevPAR goals
  • Strong problem-solving, analytical, and organizational skills
  • Passionate about hospitality, guest satisfaction, and associate engagement
  • Professional presence with the ability to represent both the brand and ownership group with integrity and excellence

Job Qualifications

  • Four-year degree in hospitality management, business administration, or related field preferred
  • Equivalent experience accepted
  • Minimum 4-5 years of progressive hotel leadership experience
  • At least 3 years as a general manager or assistant general manager within a Marriott-branded property
  • Proven success managing brand audits (QA, LRA) and delivering top-tier guest satisfaction scores
  • Previous opening or conversion experience highly preferred
  • Must hold valid alcohol awareness and food safety certifications as required by law
  • Strong financial management and analytical skills
  • Proficiency in Marriott systems (MARSHA, FOSSE, CI/TY, and MI Property Management Systems) and Microsoft Excel

Job Duties

  • Provide visionary leadership and direction to all hotel departments to achieve operational excellence and financial goals
  • Ensure compliance with all Marriott brand standards, quality assurance audits, and operational procedures
  • Drive revenue growth through effective sales, marketing, and revenue management strategies in collaboration with the corporate and brand teams
  • Oversee preparation of budgets, forecasts, and financial reports while maintaining cost controls and achieving profitability targets
  • Recruit, train, and develop department leaders and associates to uphold the “Spirit to Serve” culture and ensure guest satisfaction
  • Maintain a strong presence on the property, engaging with guests and associates daily to promote service excellence
  • Partner with the Sales and Revenue teams to optimize business mix and maximize market share
  • Monitor guest feedback (GSS, social media, and brand channels) and implement action plans for continuous improvement
  • Build strong relationships with ownership, Marriott corporate representatives, and community organizations to strengthen the property’s market position
  • Champion Marriott’s Commitment to Clean and brand initiatives, ensuring the highest standards of safety, cleanliness, and operational integrity

OysterLink is a restaurant, hospitality, and hotel job platform.

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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