Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $43,500.00 - $65,000.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
flexible scheduling
Job Description
The hiring establishment is a restaurant operating under the well-recognized brand Applebee's Neighborhood Grill & Bar. As part of a broader franchise, this establishment is dedicated to providing a warm, welcoming, and high-quality dining experience with a focus on hospitality, community involvement, and operational excellence. Applebee's is known for its casual dining atmosphere and invites guests to feel at home with its menu offerings and customer service ethos, guided by a clear Vision and Mission statement that focuses on people, profits, and guest experience. This restaurant aims to deliver a consistent and enjoyable environment, maintaining high standards of service, cleanliness,... Show More
Job Requirements
- Bachelor's degree in business or equivalent education and/or experience
- three to five years of guest service experience
- three to five years of prior management experience preferably in casual dining
- demonstrated ability to grow sales and manage a profit and loss statement
- positive attitude and ability to handle highly difficult guest interactions
- 21 plus years old
- ServSafe Alcohol and Food Certification a plus
- reading, writing, basic math and verbal communication skills in English is required
- bilingual experience a plus
- reliable transportation and government issued driver's license required
- ability to work 50-55 hour work weeks and flexible schedule consisting of mornings, mid-day shifts, evenings, weekends and holidays
- ability to pass company background check
- passion for the industry
Job Qualifications
- Bachelor's degree in business or equivalent education or experience
- three to five years of guest service experience
- three to five years of prior management experience preferably in casual dining
- demonstrated ability to grow sales and manage profit and loss statements
- positive attitude and ability to handle difficult guest interactions
- ServSafe Alcohol and Food Certification a plus
- reading, writing, basic math and verbal communication skills in English
- bilingual experience a plus
- reliable transportation and government issued driver's license
- ability to work flexible hours including mornings, evenings, weekends and holidays
- ability to pass company background check
- passion for the hospitality industry
Job Duties
- Ensures prompt, friendly service according to company guidelines
- builds a culture using the Vision and Mission statement to guide people, profits, and guest experience
- ensures the immediate response and correction of all verbal, email, and social media guest complaints
- employs tools such as table touching and proactivity in resolving potential guest issues
- teaches and enforces alcohol awareness and builds a positive relationship with local authorities
- maintains adequate inventory levels
- ensures product preparation and presentation meeting company standards
- schedules associates to meet sales demands
- maintains safety and security programs
- promotes restaurant organization, cleanliness and sanitation
- manages community marketing and participates in community events
- implements incentive contests and educates associates on promotions
- manages performance of assistant managers, team leads and team members
- maintains team member and administrative functions
- manages front of the house and back of the house operations
- oversees all opening and closing procedures
- manages standards and quality commitment
- manages daily and weekly reports
- fosters teamwork aligned with organizational goals
- operates with professionalism, ethics and integrity
- develops assistant managers, team leads, and team members for growth
- performs other related duties as assigned
Restaurant, hotel, and hospitality jobs on OysterLink.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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