Guernsey Holdings LLC

General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $47,300.00 - $70,700.00
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Career development opportunities

Job Description

Sonic Drive-In is a renowned fast-food restaurant chain that has been delighting customers with its unique drive-in dining experience since its inception. Known for its classic American menu featuring burgers, hot dogs, milkshakes, and other delicious offerings, Sonic Drive-In stands out with its retro-style carhop service where customers can enjoy meals delivered directly to their cars. The company prides itself on creating a fun, lively atmosphere for both customers and employees, emphasizing quality, friendliness, and operational excellence. With thousands of locations across the United States, Sonic Drive-In has built a strong reputation as a leader in the quick-service restaurant industry,... Show More

Job Requirements

  • High school diploma or equivalent
  • At least three years of restaurant management experience
  • Experience running a restaurant shift without supervision
  • Experience recruiting, interviewing, hiring, and managing employees
  • Knowledge of federal, state, and local labor and employment laws
  • Knowledge of federal, state, and local health and safety laws and regulations
  • Basic computer, math, accounting, and reading skills
  • Effective verbal and written communication skills
  • Problem-solving, multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills

Job Qualifications

  • High school diploma or equivalent
  • Preferred advanced studies in business, restaurant management, or related fields
  • At least three years of restaurant management experience with QSR preferred
  • Experience running a restaurant shift without supervision
  • Experience recruiting, interviewing, hiring, and managing employees
  • Knowledge of federal, state, and local labor and employment laws including wage and hour laws and EEO laws
  • Knowledge of federal, state, and local health and safety laws and regulations
  • Basic computer, math, accounting, and reading skills
  • Effective verbal and written communication skills
  • Problem-solving, multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills

Job Duties

  • Recruit, interview, hire, onboard, train, manage, direct, coach, lead, schedule, assign, discipline, and terminate the drive-in's assistant managers and employees
  • Manage drive-in employees' compensation levels pursuant to company guidelines
  • Supervise, lead, and manage all aspects of drive-in operations to provide an optimal guest experience
  • Manage opening and/or closing duties
  • Handle and properly escalate guest issues/concerns
  • Handle and properly escalate employee issues/concerns
  • Manage, plan, forecast, and adjust the drive-in's food, labor, paper, and inventory to maximize cost-control, operational efficiency, quality standards, and customer service
  • Lead regular team meetings to ensure employees are focused on operational standards and guest service
  • Manage and maintain all drive-in recordkeeping
  • Prepare and maintain all necessary operational reports
  • Develop, implement, and manage action plans regarding local marketing and business performance
  • Ensure proper maintenance of drive-in and equipment
  • Supervise and manage vendor performance
  • Comply with and enforce all company policies, procedures, and operational standards
  • Ensure compliance with all applicable federal, state, and local laws
  • Manage regular cleaning and sanitation duties pursuant to operational standards
  • Regular attendance

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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