Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $47,200.00 - $70,500.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid holidays
Career advancement opportunities
Job Description
The hiring establishment is a well-established hotel known for providing exceptional hospitality and service to guests. This hotel is a part of a respected brand and operates under high-quality standards to ensure guest satisfaction and operational excellence. With a focus on maintaining a welcoming atmosphere and delivering outstanding experiences, the hotel caters to a wide range of travelers, from business guests to vacationers. The hotel includes four major operational areas - Front Office, Housekeeping, Maintenance, and Food and Beverage - all of which play a critical role in delivering seamless service and comfort to guests.
The role of the Ge... Show More
The role of the Ge... Show More
Job Requirements
- High school diploma or equivalent
- College degree (BS/BA) preferred or equivalent work experience
- Five years experience supervising at least 15 associates
- Three years experience in hotel management including managing budgets
- Must be honest and trustworthy
- Must pass appropriate security clearances
- Must be able to push or pull 60 pounds unassisted and lift and/or carry 30 pounds unassisted
- Must be able to stand for eight hours, bend, stretch and reach
- Must be able to communicate effectively with associates and guests
- Must be able to work any day/shift including weekends
- Periodic overnight travel may be required
- Must maintain certification from a brand approved responsible vendor training program
Job Qualifications
- Bachelor's degree preferred
- Knowledge of government regulations applicable to hotel industry
- Knowledge of industry safety standards
- Knowledge of accounting processes including receivables, payables, budgets, invoices, payroll
- Practical knowledge of LBA rules, policies, and procedures
- Effective communication skills both written and verbal
- Proficient written and verbal English
- Financial analysis skills
- Project management skills
- Leadership skills to develop and counsel subordinate associates
- Proficient in Microsoft Office including Excel, Word, Outlook
Job Duties
- Ensure hotel staff are properly greeting guests, adhering to uniform standards, and appropriately resolving guest complaints
- Manage new hire processes for each department within the property and ensure all newly hired associates complete required paperwork and orientation
- Review ongoing training practices to ensure all associates are kept up to date on current policies and procedures
- Maintain a professional, cohesive team by hiring, training, coaching, counseling, and developing associates
- Promote positive morale and friendly attitude
- Monitor communication between departments and ensure a timely and accurate flow of information
- Develop and execute long and short term financial objectives and exceed budgeted sales and expense goals
OysterLink - a focused job platform for restaurants and hotels.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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