Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $43,200.00 - $64,600.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Employee assistance program
Job Description
Applebee's Neighborhood Grill & Bar is a well-established restaurant chain recognized for its casual dining experience that blends quality food with a friendly and welcoming atmosphere. Known for its community-oriented approach and commitment to delivering excellent guest experiences, Applebee's operates multiple locations with a strong reputation for consistent quality and customer satisfaction. As a company, Applebee's emphasizes its vision and mission statements to guide all aspects of its operations including people management, profits, and guest relations. It encourages a culture of teamwork, professionalism, and ethical conduct, making it a sought-after employer in the hospitality industry.
This role is for... Show More
This role is for... Show More
Job Requirements
- Bachelor's degree in business or equivalent education and/or experience
- Three to five years of guest service experience
- Three to five years of prior management experience preferably in a casual dining setting
- Demonstrated ability to grow sales and manage a profit & loss statement
- Positive attitude and ability to handle highly difficult guest interactions
- 21 years or older
- ServSafe alcohol and food certification a plus
- Reading, writing, basic math, and verbal communication skills in English
- Bi-lingual experience a plus
- Reliable transportation and government issued driver's license
- Ability to work 50-55 hour work weeks and flexible schedule including mornings, mid-day shifts, evenings, weekends, and holidays
- Ability to pass company background check
- Passion for the industry
Job Qualifications
- Bachelor's degree in business or equivalent education and/or experience
- Three to five years of guest service experience
- Three to five years of prior management experience preferably in a casual dining setting
- Demonstrated ability to grow sales and manage a profit & loss statement
- Positive attitude and ability to handle highly difficult guest interactions
- ServSafe alcohol and food certification a plus
- Reading, writing, basic math, and verbal communication skills in English
- Bi-lingual experience a plus
- Reliable transportation and government issued driver's license
- Ability to work flexible scheduling including mornings, mid-day shifts, evenings, weekends, and holidays
- Ability to pass company background check
- Passion for the hospitality industry
- Highly organized and detail oriented
- Demonstrates care and concern for others
- Developer of others
- Goal orientated
Job Duties
- Manages restaurant environment to ensure prompt, friendly service according to company guidelines
- Builds a culture using the vision/mission statement to guide people, profits, and guest experience
- Ensures immediate response and correction of all verbal, email, and social media guest complaints
- Ensures high-quality guest experience by employing tools such as table touching and proactivity in resolving potential issues
- Teaches and enforces alcohol awareness and builds positive relationship with local authorities
- Maintains adequate inventory levels
- Ensures product preparation and presentation meet company standards
- Effectively oversees and schedules associates to meet sales demands
- Maintains effective safety and security programs according to company policy and government standards
- Promotes and manages restaurant organization, cleanliness, and sanitation
- Manages community marketing and participates actively in the community
- Implements incentive contests and educates associates on promotions and new menu offerings
- Manages Assistant Manager, Associate Manager(s), Team Lead(s), and Team Member performance
- Maintains team member and administrative functions related to manager role
- Effectively manages front of house and back of house operations
- Responsible for all opening and closing procedures of the restaurant
- Manages standards and commitment to quality
- Responsible for managing all daily and weekly reports
- Fosters teamwork by building effective teams committed to restaurant and organizational goals
- Operates with professionalism, ethics, and integrity
- Develops Assistant General Manager, Associate Manager(s), Team Lead(s), and Team Members for growth within the company
- Performs other related duties as assigned
OysterLink - a focused job platform for restaurants and hotels.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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