General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $49,000.00 - $73,200.00
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Work Schedule

Flexible
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Retirement Plan
Paid Time Off
Employee Discounts
Training and development programs
performance bonuses

Job Description

Hyatt is a globally renowned hospitality company known for its commitment to caring for people so they can be their best. As a leader in the luxury hotel industry, Hyatt offers exceptional experiences through its diverse portfolio of hotels and resorts across the world. With a focus on delivering personalized service, unique cultural connections, and innovative guest experiences, Hyatt stands as a symbol of quality and hospitality excellence. The company operates with a clear purpose to serve guests, colleagues, owners, and communities with empathy, integrity, respect, and inclusion.

The role of a Hyatt General Manager is central to th... Show More

Job Requirements

  • Minimum of 2 years' experience as a general manager in lifestyle hotel or high-profile 4- or 5-star property
  • Proven experience in managing high-energy environments that integrate nightlife, gastronomy, and artistic expression
  • Strong commercial acumen with demonstrated expertise in revenue management and market trend analysis
  • Experience leading complex, multi-outlet food and beverage operations
  • Visionary approach to hotel programming and guest experience design
  • Passion for arts, music, and entertainment industries
  • Exceptional leadership skills with ability to inspire, mentor, and develop diverse team
  • Strong multitasking abilities with attention to detail
  • Vibrant, highly social personality
  • Adaptability to non-traditional work schedules including late nights

Job Qualifications

  • Minimum of 2 years' experience as a General Manager in a lifestyle hotel or high-profile 4- or 5-star property
  • Proven experience managing high-energy environments integrating nightlife, gastronomy, and arts
  • Strong commercial acumen with expertise in revenue management and market trend analysis
  • Experience leading complex, multi-outlet food and beverage operations
  • Visionary approach to hotel programming and guest experience design
  • Passion for arts, music, and entertainment industries
  • Exceptional leadership and team development skills
  • Ability to multitask and manage multiple projects
  • Vibrant, social personality with guest engagement skills
  • Adaptability to non-traditional work schedules

Job Duties

  • Effectively manage owners' assets and focus on maximizing returns
  • Develop and execute a multi-year property level business strategy
  • Maintain positive relationships with property ownership
  • Utilize data insights for decision making
  • Oversee property financials including P&Ls, forecasting, and planning
  • Challenge and improve current practices to meet guest quality expectations
  • Optimize sales and revenue management strategy
  • Maintain a pristine facility and lead capital planning
  • Embrace technology and digital initiatives
  • Ensure safety of colleagues and guests
  • Align operations, guest service, and commercial offerings with the brand
  • Promote environmental sustainability
  • Balance needs and support of stakeholders
  • Adapt and innovate for profit and revenue growth
  • Use data for problem solving and impact measurement
  • Communicate effectively with diverse audiences
  • Drive strategic vision through property leadership
  • Build accountability and shared success
  • Act on critical feedback swiftly
  • Fix systems and eliminate barriers to guest experience
  • Foster collaborative and open communication
  • Plan proactively in ambiguous or stressful situations
  • Execute talent recruitment, development, and retention
  • Coach and mentor future leaders
  • Engage with community and maintain brand reputation
  • Promote Hyatt's values and culture
  • Listen and respond with empathy and compassion
  • Cultivate an inclusive and respectful workplace
  • Support colleagues in work-life balance
  • Maintain highest ethical conduct

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Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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