PEG Companies

General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $49,100.00 - $73,500.00
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Work Schedule

Flexible
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Benefits

Competitive base compensation
401K contribution
Bonus potential up to 30 percent
Health Insurance
Paid Time Off
Employee wellness programs
Professional development opportunities

Job Description

Our client is a prestigious hotel renowned for its commitment to exceptional guest experiences and operational excellence. This well-established hospitality property operates within a dynamic and competitive market, delivering superior services that cater to both business and leisure travelers. Focused on maintaining brand integrity and exceeding customer expectations, the hotel blends modern amenities with personalized service, creating an inviting atmosphere for guests. The hotel is dedicated to fostering a culture of continuous improvement, employee empowerment, and community engagement, ensuring that every aspect of its operations contributes to long-term success and sustainable growth.

The Hotel General Manager (GM) plays a... Show More

Job Requirements

  • Bachelor's degree in hospitality management, business administration, or related field preferred
  • Five or more years of progressive hotel management experience
  • At least two years in a senior leadership position such as general manager, assistant general manager, or director of operations
  • Proven financial acumen including budgeting, forecasting, and P and L management
  • Strong leadership, team building, and employee development skills
  • Excellent communication, negotiation, and interpersonal abilities
  • Experience with property management systems, financial reporting tools, and Microsoft Office Suite
  • Knowledge of brand standards and ability to maintain compliance
  • Ability to thrive in a fast-paced environment and adapt to changing demands
  • Driver's license and insurability to operate company vehicles (where applicable)
  • Bilingual skills are a plus
  • Ability to stand, walk, and move throughout the property for up to 8 hours
  • Frequent use of computers, phones, and office equipment
  • Occasional lifting or carrying of items up to 25 pounds
  • Ability to work long, irregular hours including evenings, weekends, and holidays as required
  • Must maintain professional appearance and presence

Job Qualifications

  • Bachelor's degree in hospitality management, business administration, or related field preferred
  • Minimum 5 years of progressive hotel management experience including at least 2 years in a senior leadership role such as GM, AGM, or Director of Operations
  • Strong financial skills with experience in budgeting, forecasting, and profit and loss management
  • Demonstrated leadership, team building, and employee development abilities
  • Excellent communication, negotiation, and interpersonal skills
  • Proficient with property management systems, financial reporting tools, and Microsoft Office Suite
  • Knowledge of brand standards and ability to ensure compliance
  • Comfortable working in a fast-paced environment with changing demands
  • Valid driver’s license and insurability (where required)
  • Bilingual skills considered an asset

Job Duties

  • Lead, manage, and motivate all hotel departments ensuring alignment with company goals and brand standards
  • Oversee daily hotel operations of all departments
  • Drive financial performance by managing budgets, controlling costs, maximizing revenues, and achieving profitability targets
  • Monitor guest feedback and implement service improvement plans to ensure exceptional guest satisfaction
  • Recruit, hire, train, and develop department leaders and line employees
  • Establish performance goals, conduct evaluations, and hold staff accountable
  • Ensure compliance with company policies, brand requirements, local laws, and safety regulations
  • Collaborate with sales and marketing teams to drive occupancy, RevPAR, and market share growth
  • Oversee property maintenance and capital improvement projects to ensure quality standards
  • Develop and maintain strong relationships with ownership groups, community partners, and brand representatives
  • Handle escalated guest concerns and resolve operational challenges effectively
  • Represent the hotel at industry, community, and brand-related events
  • Ensure compliance with all labor, OSHA, and worker's compensation requirements
  • Manage all human resources functions including performance management, recruiting, hiring, onboarding, payroll, dispute resolution, and progressive discipline

OysterLink supports restaurant and hospitality hiring.

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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